We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel with lots of amenities.” 5 of 5 stars
Review of BEST WESTERN Sundowner Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Sundowner Inn to your Saves list
BEST WESTERN Sundowner Inn
2.0 of 5 Hotel   |   737 South 6th Street, Hot Springs, SD 57747   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #5 of 9 Hotels in Hot Springs
Top Contributor
222 reviews 222 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
102 helpful votes 102 helpful votes
“Very nice hotel with lots of amenities.”
5 of 5 stars Reviewed August 11, 2014

We really enjoyed our stay at the Hot Springs S.D. Best Western and our room was very spacious! They were booked up the night we arrived so were lucky to even get a room here. There had been one cancellation and it was a suite with a jacuzzi, king bed, and spacious sitting room area. Everything was clean and very comfortable and the customer service was impeccable. The breakfast was delicious with several hot choices and very clean dining area. There were motorcycles parked close to the entrance of the Best Western but it was very quiet and everyone was quiet, curtious, and polite. Would recommend and enjoy visiting at this hotel again.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

171 reviews from our community

Traveler rating
    61
    37
    36
    20
    17
See reviews for
65
56
11
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Hot Springs, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2014

Breakfast area was poor. Food all over, looked like a hog trough. No food available, not even coffee. When we ask the girl working in the breakfast area, she gave us a paper with a list of local area restaurants that serve breakfast.. We got out of there immediately.

  • Stayed August 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 8, 2014

The room was very nice and the customer service was excellent. The breakfast was fantastic and the pool and hot tub was excellent. I really liked the fact that family swimming was until 10:00 and then the adult swimming was until midnight.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2014

Had a very nice stay at this hotel and the staff was great and answered all our question during the Sturgis Rally There was something for everyone here in Hot Springs and the staff was kind enough to point out the places of interest.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sturgis, South Dakota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

We stayed here on June 17, 2014, we stated when we checked in that it was a rewards night, and were not told of any additional charges. When we got our charge card statement there was a $34.55 charge and no explanation. I called and talked to the evening clerk he confirmed the charge, but said there was no explanation. He said he would talk to the manager who would either call with an explanation or make a refund. I have not heard from the manager or seen a refund. I sent an e-mail to the Best Western Web Site, and have not received an answer from them. Shelby Speyer

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSundownerInn, Front Office Manager at BEST WESTERN Sundowner Inn, responded to this review, August 8, 2014
I am sorry that you got charged $34.55. I have credited your credit card. I am sorry for the inconvenience and hope you will give us another chance to better accommodate you.

Pam Morsette
Assistant Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 4, 2014

Check-in was by a lady who didn't seem very happy. Room was clean, nothing special. Ask for a room facing the back, the first floor front is the parking lot and the second floor front has a nice view of the trailer park across the street. Bathroom fan made a racket (replace it - they are not that expensive!). Breakfast was OK - attendant was very nice. No elevator.

Room Tip: Get a room in the back - then you won't have to listen to some knucklehead's music while he...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed August 4, 2014

We chose this hotel based on its location to activities in between Hot Springs, SD and Mt. Rushmore. The location is within walking distance to the downtown area of Hot Springs. The hotel had a hot tub and swimming pool that my kids enjoyed. The breakfast had enough variety to help us get our day started.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Sundowner Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Sundowner Inn

Address: 737 South 6th Street, Hot Springs, SD 57747
Phone Number:
Location: United States > South Dakota > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Sundowner Inn 2*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, Priceline, TripOnline SA, Booking.com and Tingo so you can book your BEST WESTERN Sundowner Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hot Springs
Hot Springs Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Sundowner Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.