We have used this property several times on our stays in Cincinnati.The staff is very attentive,the rooms clean ,the bath areas big,the hotel is right in the middle of the entertainment and restraurant district of downtown.You can walk to everthing,they have an Old English Cab you can reserve for your trips.The dining in hotel is great.Shopping is also right within an easy walk.This is an older hotel,but the service and facilities are top notch.

From the moment I arrived, late at night, I was greeted warmly by no fewer than 4 employees who all had a welcoming smile. I was surprised the room key was actually an old key... Which foreshaddowed the rest of the property, which I would compare to a 1920s mansion... Not in an old way, but classy and beautiful. The hallways were interesringly decorated and ecclectic.. someone took a lot of time picking out the decor and each piece was unique and had meaning to the local city. The room exceeded all expectations... Clean and confortable. The bathroom looks a bit dated in fixtures and tile... But the huge tub was just what the doctor ordered after a Long day of driving. My room didnt have much of a view, but I was too tried to worry much about that anyway. The mini bar is actually fairly priced, I thought 5.50 for a small bottle of wine was excellent. My only complaint was the pillows were too soft.. then I realized the firm pillows were behind the plush one... This hotel has really thought of everything with your confort in mind. Lastly, there is a very cheap parking garage less than a half block away, which further adds value.

Overall a great stay. Some cleanliness issues in the room but overall good. Would recomend for location and a weekend stay. Staff was great and during check in spoke of things going on in the area and great place to eat. We loved the precinct Thanks!

My husband and I reserved a room at this hotel for a much needed weekend getaway based on the pictures online. We stayed in a queen atrium view room and were shocked when we opened our room door. Dated blue carpet and 1980s decor. Nothing at ALL close to the contemporary, luxury look of the rooms as displayed on the website. We were kept awake until 2:30 am by loud people at the bar due to the balcony overlooking the atrium. Our a/c malfunctioned and our room was near 80 degrees with hot air blowing all while the thermostat was set to 70. Then, upon waking, we had NO hot water and were only told the hotel was aware and "working on it." Needless to say, I left a supposed "4-star" hotel without being able to have a shower and my husband took a freezing cold one. Upon checkout, the staff asked how our stay was, and so we shared. We received nothing but "I'm sorry. We appreciate your staying with us." Horrible experience, and the worst hotel stay I have EVER had.