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Hilton Cincinnati Netherland Plaza: Traveler Reviews

4.0 of 5
35 W Fifth St, Cincinnati, OH 45202 (Central Business District)
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Hilton Cincinnati Netherland Plaza
Ranked #6 of 63 hotels in Cincinnati
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635 reviews from our community

Traveler rating
    265
    201
    99
    47
    23
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Families
78
 
Couples
162
 
Solo
54
 
Business
255
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Albany, New York
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
“Nice Hotel, good value”
4 of 5 stars Reviewed February 19, 2013 via mobile

I stay at this hotel everytime I have a meeting with Procter and Gamble. They are right down the street and it's an easy walk. When I checked in the guy at the desk told me they had recently renovated the rooms and I should be quite pleased. I admit it could've used an upgrade. They put me in a suite on the 20th floor. Great view of the river. The suite was poorly remodelled in my opinion. All they did was remove the wall between two rooms. So it had a bedroom, living room and two bathrooms. Both bathrooms were quite smalll and I kept bumping into walls and the door. The shower curtain is not of the curved type so when I showered I kept touching the curtain which I find a bit revolting. How long have curved shower curtain rods been used in hotels, 15-20 years?

Overall I think the hotel is a pretty good value and I'll stay there again. I just wish they would do a better job of upgrading rooms if they're going to spend the money.

I didn't eat in the restaurant but will next time. The concierge lounge was decent.

Stayed February 2013
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Ask Muffinhead2580 about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review
February 21, 2013
February 21, 2013

Muffinhead2580


Dear Muffinhead2580:

Thank you for taking the time to write to us on TripAdvisor regarding your recent visit to our hotel. We appreciate the opportunity that this provides us to respond directly to you.

Let me begin by thanking you for choosing our hotel for your stay in Cincinnati with Procter & Gamble.

Thank you too for recounting your check-in story. I’m sure that what our agent was referring to was last fall’s re-wiring of the hotel for high definition television and wireless Internet service. We also installed a new credenza to support our LG HD televisions and this also incorporated a guestroom safe and refrigerator.

We are as I write to you, finalizing improvements to the seating and window treatments in our guestrooms. We anticipate completing this work around mid-year this year.

My apologies for the confusion and please call on me if I may be of assistance at Michel.Sheer@Hilton.com or 513 564-6401.

Sincerely,


Michel A. Sheer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Gorgeous Art Deco Elegance”
5 of 5 stars Reviewed February 19, 2013

Beautiful hotel in the heart of downtown. Walking distance to great shops and restaurants. Great views, Exceptional service. Treat yourself to a drink in the fancy bar - the drinks and appetizers are wonderful.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Louise P about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
1 review
“Anniversary Getaway!”
5 of 5 stars Reviewed February 19, 2013

Our Stay was delightful, warm, fun and Fantastic! We would hightly reccomend the Hilton Neterlands Hotel. It is in the heart of Downtown Cincinnati and has the Old 1940's Hollywood Glamour and Charm! I especially love all the wood and marble everywhere!

Room Tip: 29th Floor overlooking Riverfront Stadium and the river is a MUST!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patricia M about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Top Contributor
111 reviews 111 reviews
87 hotel reviews
Reviews in 62 cities Reviews in 62 cities
60 helpful votes 60 helpful votes
“Nice Exercise Facility”
4 of 5 stars Reviewed February 18, 2013

I enjoyed my stay at the Hilton Cincinnati Netherland Plaza. I had an opportunity to use the hotel exercise facility during this visit. The hotel exercise facility is large with many different pieces of equipment. This is a very good hotel for keeping fit. My room was large and clean. The hotel is located in downtown Cincinnati in walking distance of a number of shops and restaurants.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tsogl about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review
February 21, 2013
February 21, 2013

TSOGL

Dear TSOGL:

Thank you for taking the time to write to us on TripAdvisor regarding your recent visit to our hotel. We appreciate the opportunity that this provides us to respond directly to you.

Let me begin by thanking you for choosing our hotel for your stay in Cincinnati.

Thank you for your review of the hotel’s convenient location and clean guestrooms. We are delighted to know that you appreciated these attributes of our property! We are also very pleased to know that you enjoyed our services overall and especially, The Gym, our 3,000 square foot, purpose built health club available to our guests without cost.

Thank you again and please call on me if I may be of assistance at Michel.Sheer@Hilton.com or 513 564-6401.

Sincerely,


Michel A. Sheer
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Georgeous & Friendly Staff”
5 of 5 stars Reviewed February 18, 2013

The hotel is georgeous, in a nice area, friendly staff and clean room. We had a great experience at this hotel. The location is really nice with skywalks to stores and parking garage. When I called to make my reservation I inquired about parking. They said that they only have valet parking for $25 per night. When arriving we noticed self parking across the street for $15 per night. That is what we chose to do. It was very convenient with a skywalk right to our hotel. Our battery was dead when we went to leave the next morning but they sent someone from valet over to help us. They were there withing minutes and very friendly! The hotel is located close to many high end restaurants, along with other types of eateries. We actually walked to a Panera for breakfast. There is also a tower that is in the same building that you are able to take an elevator to the top of to overlook that city. We were planning on doing that but there was a charity walking event that morning which had it closed until 2:00 and we were planning on leaving before that. I would recommend this to anyone that can afford it. We actually used our Hilton Honor points to buy down the amount to make it affordable to us. I had read other reviews stating to ask for a riverside, upper floor, corner room. I did request this and the hotel honored my request. I would also recommend the same advice. Enjoy your stay.
p.s. Beds were very comfortable!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by 2806Ohio for Cincinnati
Ask 2806Ohio about Hilton Cincinnati Netherland Plaza
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Additional Information about Hilton Cincinnati Netherland Plaza

Also Known As:
Hilton Cincinnati Netherland Plaza Hotel
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Hotel Cincinnati
Hilton Cincinnati
Cincinnati Hilton
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio
Address: 35 W Fifth St, Cincinnati, OH 45202
Phone Number:
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Cincinnati
#4 Business Hotels in Cincinnati
#8 Family Hotels in Cincinnati
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Opened in 1931, this charter member of Historic Hotels of America features breathtaking French art deco throughout public space. Located in National Historic Landmark Carew Tower with shopping and dining including over 50 shops and dining options, including downtown's only food court. Renovated guestrooms feature Hilton Hotel's Serenity Bed. Connected to area businesses and convention center via skywalk. ... more   less 
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