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“Nice Hotel, good value” 4 of 5 stars
Review of Hilton Cincinnati Netherland Plaza

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Hilton Cincinnati Netherland Plaza
4.0 of 5 Hotel   |   35 West Fifth Street, Cincinnati, OH 45202 (Central Business District)   |  
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Orchids at Palm Court Pkg
Ranked #9 of 49 Hotels in Cincinnati
Certificate of Excellence
Albany, New York
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice Hotel, good value”
4 of 5 stars Reviewed February 19, 2013 via mobile

I stay at this hotel everytime I have a meeting with Procter and Gamble. They are right down the street and it's an easy walk. When I checked in the guy at the desk told me they had recently renovated the rooms and I should be quite pleased. I admit it could've used an upgrade. They put me in a suite on the 20th floor. Great view of the river. The suite was poorly remodelled in my opinion. All they did was remove the wall between two rooms. So it had a bedroom, living room and two bathrooms. Both bathrooms were quite smalll and I kept bumping into walls and the door. The shower curtain is not of the curved type so when I showered I kept touching the curtain which I find a bit revolting. How long have curved shower curtain rods been used in hotels, 15-20 years?

Overall I think the hotel is a pretty good value and I'll stay there again. I just wish they would do a better job of upgrading rooms if they're going to spend the money.

I didn't eat in the restaurant but will next time. The concierge lounge was decent.

Stayed February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review, February 21, 2013
February 21, 2013

Muffinhead2580


Dear Muffinhead2580:

Thank you for taking the time to write to us on TripAdvisor regarding your recent visit to our hotel. We appreciate the opportunity that this provides us to respond directly to you.

Let me begin by thanking you for choosing our hotel for your stay in Cincinnati with Procter & Gamble.

Thank you too for recounting your check-in story. I’m sure that what our agent was referring to was last fall’s re-wiring of the hotel for high definition television and wireless Internet service. We also installed a new credenza to support our LG HD televisions and this also incorporated a guestroom safe and refrigerator.

We are as I write to you, finalizing improvements to the seating and window treatments in our guestrooms. We anticipate completing this work around mid-year this year.

My apologies for the confusion and please call on me if I may be of assistance at Michel.Sheer@Hilton.com or 513 564-6401.

Sincerely,


Michel A. Sheer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

Beautiful hotel in the heart of downtown. Walking distance to great shops and restaurants. Great views, Exceptional service. Treat yourself to a drink in the fancy bar - the drinks and appetizers are wonderful.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dayton, Ohio
2 reviews
5 of 5 stars Reviewed February 19, 2013

Our Stay was delightful, warm, fun and Fantastic! We would hightly reccomend the Hilton Neterlands Hotel. It is in the heart of Downtown Cincinnati and has the Old 1940's Hollywood Glamour and Charm! I especially love all the wood and marble everywhere!

Room Tip: 29th Floor overlooking Riverfront Stadium and the river is a MUST!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Level Contributor
165 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed February 18, 2013

I enjoyed my stay at the Hilton Cincinnati Netherland Plaza. I had an opportunity to use the hotel exercise facility during this visit. The hotel exercise facility is large with many different pieces of equipment. This is a very good hotel for keeping fit. My room was large and clean. The hotel is located in downtown Cincinnati in walking distance of a number of shops and restaurants.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review, February 21, 2013
February 21, 2013

TSOGL

Dear TSOGL:

Thank you for taking the time to write to us on TripAdvisor regarding your recent visit to our hotel. We appreciate the opportunity that this provides us to respond directly to you.

Let me begin by thanking you for choosing our hotel for your stay in Cincinnati.

Thank you for your review of the hotel’s convenient location and clean guestrooms. We are delighted to know that you appreciated these attributes of our property! We are also very pleased to know that you enjoyed our services overall and especially, The Gym, our 3,000 square foot, purpose built health club available to our guests without cost.

Thank you again and please call on me if I may be of assistance at Michel.Sheer@Hilton.com or 513 564-6401.

Sincerely,


Michel A. Sheer
Managing Director
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Ohio
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 18, 2013

The hotel is georgeous, in a nice area, friendly staff and clean room. We had a great experience at this hotel. The location is really nice with skywalks to stores and parking garage. When I called to make my reservation I inquired about parking. They said that they only have valet parking for $25 per night. When arriving we noticed self parking across the street for $15 per night. That is what we chose to do. It was very convenient with a skywalk right to our hotel. Our battery was dead when we went to leave the next morning but they sent someone from valet over to help us. They were there withing minutes and very friendly! The hotel is located close to many high end restaurants, along with other types of eateries. We actually walked to a Panera for breakfast. There is also a tower that is in the same building that you are able to take an elevator to the top of to overlook that city. We were planning on doing that but there was a charity walking event that morning which had it closed until 2:00 and we were planning on leaving before that. I would recommend this to anyone that can afford it. We actually used our Hilton Honor points to buy down the amount to make it affordable to us. I had read other reviews stating to ask for a riverside, upper floor, corner room. I did request this and the hotel honored my request. I would also recommend the same advice. Enjoy your stay.
p.s. Beds were very comfortable!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miamisburg, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

The rooms are huge! (and clean) The hotel is beautiful, but a bit hard to find if you park in the garage across the street and walk over via the shopping area. Staff was friendly and always willing to go out of the way to help. If you have time, take the walking tour. The building has a lot of historical beauty and charm.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington D.C.
Level Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed February 17, 2013

The Netherland Plaza is a historic hotel, a history that they not only embrace but share with you. The rooms were quite spacious, the service simple and businesslike, and the location is ideal for the convention center. If you enjoy the charm of old buildings, a touch of class and the service we expect from Hilton this is a perfect spot!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hilton Cincinnati Netherland Plaza

Address: 35 West Fifth Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cincinnati
#2 Luxury Hotel in Cincinnati
#3 Romantic Hotel in Cincinnati
#4 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cincinnati Netherland Plaza 4*
Number of rooms: 561
Official Description (provided by the hotel):
1. Opened in 1931, this updated National Historic Landmark and charter member of Historic Hotels of America is one of the world's finest examples of French art deco in existence. Located within Carew Tower with shops & restaurants and centrally located across from Fountain Square. Within four blocks of 90+ shops, restaurants, bars and attractions including Great American Ball Park and Paul Brown Stadium. One block from Duke Energy Convention Center and connected via skywalk. Renovated guestrooms feature mini fridge, safe, wifi access, flat-screen tvs with expanded high-definition programming, new seating, sound dampening blackout curtains and soft goods. Award-winning on-site dining including Forbes Four Star rated Orchids at Palm Court, named #7 Best Restaurant in the USA (OpenTable, 2014); casual dining in The Grille at Palm Court; relaxed fare, signature cocktails & private label microbrew in The Bar at Palm Court. Complimentary access to The Gym at Carew Tower, a 13,000 sq ft fitness facility located in hotel's lower level, with a pool, Jacuzzi, 10+ treadmills, 10+ ellipticals, free weights and more. ... more   less 
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Also Known As:
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Hotel Cincinnati
Cincinnati Hilton
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio

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