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Hilton Cincinnati Netherland Plaza: Traveler Reviews

4.0 of 5
35 W Fifth St, Cincinnati, OH 45202 (Central Business District)
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Hilton Cincinnati Netherland Plaza
Ranked #6 of 63 hotels in Cincinnati
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638 reviews from our community

Traveler rating
    265
    203
    99
    48
    23
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Families
79
 
Couples
163
 
Solo
54
 
Business
256
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Burlington, NJ
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“Beautiful historic hotel”
4 of 5 stars Reviewed December 20, 2012

I stayed at this hotel again, it is probably my third or fourth time over the past 3 years for various business trips. It is an amazingly beautiful hotel full of history! I had two nights here this time, and was greeted by a very friendly staff member at the front desk. They upgraded me for free to a larger room. Here is a breakdown of the pros and cons of this hotel.

PROS:
Gorgeous, classic hotel - the lobby is beautiful and has a feeling of going back in time to a luxurious old fashioned hotel.
Valet parking - it's not cheap, unfortunately, but it certainly is easy and nice for a location in the city.
Cool location - the hotel is very close to Fountain Square and is within walking distance of a lot of bars, restaurants, and Cincinnati classics like Graeters ice cream.
Excellent, comfy Hilton beds that can't be beat.
Great gym - a full size, actual gym exists in the basement of the Carew Tower and all Hilton guests are welcome to use it. This gym has plenty of equipment and a pool.
Free business center for Hilton Hhonors members. This was very helpful for printing airline boarding passes.

CONS:
No free Internet, it costs $9.95 a day to use (though you could use the business center Internet & computers for free if you wanted to).
The gym closes at 9pm, which is tough for me as I like to work out at night.
My hotel room had a constant sound of running water, like a neighbor was taking a shower or something, except that it was nonstop. It was odd but not too loud, I slept just fine without being bothered by the sound.

Would I stay here again? Absolutely. I do like this hotel, its historic design and its great location.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, il
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Nice hotel right downtown.”
4 of 5 stars Reviewed December 20, 2012

We stayed here this past weekend for my brothers wedding. The hotel is very old, but classy. It is right downtown near Fountain square and all shops and restaurants you could possibly want to go to.

The hotel decor is somewhat outdated, but they have recently put new dressers and TV's in the room. Bathrooms are nice, but very small. The room itself if also small, but you have to take into consideration the age of the hotel.

Staff was very friendly and helpful. My wife actually forgot some clothes in a drawer and didn't realize it for two days. We called them and they were very helpful in locating the clothes and sending them back. We were for sure that they would be gone.

Over all, it is a very nice hotel and I would stay there again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JamaicaSun27 about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gastonia, North Carolina
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Historic Building and Historic Amenities”
2 of 5 stars Reviewed December 20, 2012

The outside of this hotel looks grand. The lobby looks nice and the location is perfect. I stayed on the 6th floor and as soon as you exit the elevator you feel like you're in 'The Shining'. Old wide hallways, spooky lighting.

The room wasn't much better. There is a lot of space but not much comfort. i had the heater turned up to 76 degrees, and still felt cold. Felt like trying to heat up a cold auditorium with a space heater.

Service was good but i will not repeat. I'd rather stay outside Cincinnati in a Holiday Inn Express or something similar.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask slakhany1 about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NetherlandPlaza, General Manager at Hilton Cincinnati Netherland Plaza, responded to this review
December 21, 2012
December 21, 2012

Slakhany1


Dear Slakhany1:

Thank you for taking the time to complete a review of your recent stay with us on TripAdvisor. We appreciate the opportunity that this provides us to respond directly to you.

Let me begin by thanking you for choosing our hotel for your stay in Cincinnati.

Thank you too for your kind comments about regarding the exterior of the hotel, our historic interior and convenient location. We regret that you were dissatisfied with your accommodation on the hotel’s sixth floor. We also apologize for the difficulties that you reported with the heating system in the room that you occupied.

If you would care to correspond directly with me in this matter, I would be happy to review it further. You may reach me at Michel.Sheer@Hilton.com to do so.

Sincerely,


Michel A. Sheer
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Very nice historic hotel”
5 of 5 stars Reviewed December 20, 2012

We were only here one day, but my impression was that this is a very fine hotel. It's a cool old hotel where you can experience some of what it was like to stay at an exclusive hotel many years ago. It is in great shape and the staff is very good. It also has some great views of the river.
Spa and kids activities were rated ave because we had no experience. Tripadvisor needs a n/a rating.

Room Tip: If you can, choose a room near the top facing the river.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ljmach about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Great place!”
4 of 5 stars Reviewed December 19, 2012

Stayed here for the first time this past week on a business trip. I really liked this hotel and as a Hilton Gold member, they took care of me, putting me on the top floor in a corner suite with a great view of Cincinnati! This hotel is old but has a grand feel and look about it. Great desserts in the executive lounge.

Room Tip: Ask for a corner suite
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bhighlande about Hilton Cincinnati Netherland Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Cincinnati Netherland Plaza

Also Known As:
Hilton Cincinnati Netherland Plaza Hotel
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Hotel Cincinnati
Hilton Cincinnati
Cincinnati Hilton
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio
Address: 35 W Fifth St, Cincinnati, OH 45202
Phone Number:
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Cincinnati
#4 Business Hotels in Cincinnati
#8 Family Hotels in Cincinnati
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Opened in 1931, this charter member of Historic Hotels of America features breathtaking French art deco throughout public space. Located in National Historic Landmark Carew Tower with shopping and dining including over 50 shops and dining options, including downtown's only food court. Renovated guestrooms feature Hilton Hotel's Serenity Bed. Connected to area businesses and convention center via skywalk. ... more   less 
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