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“Great Holiday Inn Express” 5 of 5 stars
Review of Holiday Inn Express Cincinnati West

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Holiday Inn Express Cincinnati West
2.5 of 5 Hotel   |   5505 Rybolt Road (Exit 11), Cincinnati, OH 45248   |  
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Ranked #21 of 48 Hotels in Cincinnati
Marietta, Georgia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
111 helpful votes 111 helpful votes
“Great Holiday Inn Express”
5 of 5 stars Reviewed October 4, 2010

This was a great Holiday Inn Express our room was very clean and well decorated. It had a pullout sofa king size bed and a terrace. We were given both a refrigerator and microwave. The beds and linen was more comfortable than in many 5-star hotels I have stayed at. The bathroom was great with a state-of-the-art shower head and curved shower rod for more elbow room. They provided plenty of thick fluffy towels, and top notch toiletries and had a sign stating that if we forget something like toothpaste etc. to just come and ask. The flat screened TV had cable and we were permitted to make unlimited local calls. The wireless in the room worked well. There was also a business center with computers, fax and photocopying services, which was great for me the days my husband slept in and I didn’t want to wake him by using my laptop. Our internet connection for our laptop in our room was complimentary as well.
I was too lazy to use the small fitness centers and the pool was already closed for the fall. I did use the self service laundry machines which were fine. If I didn’t have time they do provide same-day laundry and dry-cleaning services.
The staff was friendly knowledgeable and helpful. Service was pleasant and efficient. We got lost on the way there and the front desk was helpful both then and with suggestions and direction for attractions throughout the area.
The "Great Room" used for breakfast is lovely with fireplace and big windows. The breakfast bar is free and includes a buffet-style, hot breakfast like eggs, bacon, sausage, waffles and biscuits as well as cereal, yogurt, bread, bagels , muffins , coffee, tea, milk and juices. Donna, the woman in charge was extremely helpful and greeted everyone each day with “Good morning:” and polite conversation. They provide complimentary chocolate chip cookies at night and 24 hour coffee is available in two separate places. (In addition each room has a coffee maker and stocked with coffee, decaf and tea). There is an ice machine on every other floor and a safety deposit box is available at the front desk.
They have a program where you can get discounts at nearby restaurants including a wonderful Japanese place. Although the hotel is per friendly we were not disturbed by dog barking and although children ages 19 and under can stay free, it was not overrun with kids. All of the children were adorable and well behaved,
The hotel is centrally located only 10 miles from downtown Cincinnati; there are two meeting rooms available for rent. We will be traveling Cincinnati often and plan on staying at the holiday Express for all of our future visits


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  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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99 reviews from our community

Traveler rating
    32
    38
    21
    5
    3
See reviews for
44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Columbus, Ohio
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 25, 2010

I have stayed here several times in the past and had good experiences. This summer though was different. The staff continue to be very friendly. The room, although spacious and accomodating was sort of falling apart. The bed was incredibly uncomfortable, so much so, that I did not know if I could stay there for the 3 night trip I was on. In the future, I will likely stay somewhere else,

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, GA
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 9, 2010

This is do-over of an older hotel, but you'd never know it. Everything was nice and looked new. Service was pleasant and efficient, including during making my reservation by phone.
Had hot breakfast; pre-made omelet and sausage plus all the usual buffet items. Would recommend

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Street, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2010

When My granddaughter Julie was kicked out of her parents' home just days before her graduation from High school, for just wanting her family to be there on her special day; Holiday Inn Express West and their teriffic staff were there! Dispite her getting beaten when she went back home for her cap gown and directions, we had a wounderful time. A swim in their beautiful pool helped her relax before her big walk on stage.Her uncles drove all night and got there just in time for her name to be called out. Even after her parents cancelled our reservations, they were able to find us an upgrated room at no extra cost! Thank you Holiday Inn West and your Great Staff!! God Bless!!!

Stayed June 2010, traveled with family
Was this review helpful? Yes 1
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Charlestown, Indiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed May 18, 2010

Perfect for one night stay with family. Hot breakfast the next morning. Perfect bed. The location is a little out of the way but for the price it was worth it.

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 21, 2010

We stayed at this HIE right when it's construction was finishing up and had a great stay. The staff was friendly and eager to help and the rooms were exactly what we needed after a long day's road trip.
All in all, exactly what we were looking for and we highly recommend this spot to others.

  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2010

I stayed there Jan. 27 and Jan. 28 because I was having my carpets steamed cleaned and knew it would take a while to dry. I had fun even though I had a cold. And yes. those chocolate chip cookies are to die for. I, also, used the fitness room. I don't know why it's crossed out on the website.

  • Stayed January 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 48 Hotels in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our western Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business centers and tourist attractions. Located off I-74 at exit 11, Rybolt Road, and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of 4 Cincinnati convention centers. Duke Energy Convention Center, Northern Kentucky Convention Center, Wyoming Civic Center, and Sharonville Convention Center are all within fifteen miles of our hotel. Our Cincinnati accommodations also offer close proximity to many corporate businesses, including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and Chiquita Brands. Getting to tourist attractions is easy from your western Cincinnati hotel, which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of both the Cincinnati Reds and the Cincinnati Bengals. Other nearby attractions include Kings Island and the Argosy Casino in Lawrenceburg, IN. Your hotel offers free high-speed, wireless Internet access along with a Hot Breakfast each day. The hotel also features an outdoor pool with sun deck, a fitness center and a business center. Come and Stay Smart at the Holiday Inn Express Cincinnati West. ... more   less 
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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