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“Good location, comfy room, strange smell in hallways” 4 of 5 stars
Review of Holiday Inn Express Cincinnati West

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Holiday Inn Express Cincinnati West
2.5 of 5 Hotel   |   5505 Rybolt Road (Exit 11), Cincinnati, OH 45248   |  
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Ranked #21 of 48 Hotels in Cincinnati
Virginia
Top Contributor
125 reviews 125 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
“Good location, comfy room, strange smell in hallways”
4 of 5 stars Reviewed June 12, 2013

Holdiay Inn Express hotels are not particulary cookie-cutter like some chains but they are generally a good value. This location is about 15 miles NE of Cincinnati but access via I-74 is almost effortless. The rooms come with a microwave and dorm fridge and there's a supermarket accross the highway if you don't want to eat out every meal. Front desk staff is largely invisible except on day shift, apparently preferring to stay in a back office, but they are pleasant and helpful once you see them. The breakfast food is very standard but the great room is a very nice, large space for the usual morning rush. I particularly liked their citrus soap and shampoo fragrance. Only downside eas the strange smell in all the hallways - not in the rooms, however.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    32
    38
    21
    5
    3
See reviews for
44
16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Oshkosh, Wisconsin
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 29, 2013

Bed was hard and firm and the water had a funky smell to it. The location was nice, lots of areas around to eat and was close to the highway. Didn't know that you could bring your pets to this hotel, otherwise would have opted to go some place else as both my husband and I are allergic to dogs and cats

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Cincinnati West, responded to this review, June 21, 2013
Dear Baseballgirl1975,

Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the convenient location of our hotel. Please allow us to apologize for the issues you had with your room accommodations and any inconvenience our pet policy may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oostburg, Wisconsin
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 17, 2013

This hotel has been completely renovated and there is very little that remains from the prior Hotel (Imperial House - I think). Staff was very friendly from reception, breakfast area, and the cleaning staff. There was 1 little issue which is very, very minor, but it did bother me. The smoke detector has a flashing light and is mounted on the wall above the beds. There are 2 small LED light that change colors - RED, Green and Yellow. It flashes constantly, at various rates. I didn't notice it when I went to sleep, but the red flashing lights reflected off a picture hanging on the opposite wall, and it actually woke me up during the middle of the night. Because it was near the patio door I thought maybe it was coming from outside, then I realized it was in the room. By this time, I was wide awake; I couldn't fall back asleep. Lesson to all future guests - ignore the flashing light, and to Holiday Inn - Move the smoke detector to the other side of the half wall so the light isn't flashing into the room!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 21, 2013

First I want to say that I have been a travel agent for 19 years and after reading some of the previous reviews I was worried but I must say to all that you have nothing to worry about. This property is placed high up on a hill which was actually kind of nice for a property like this, it's not every day that a Holiday Inn Express is located in a unique spot. Yes there is a vacant hotel right next door but who cares, it had no impact on my stay whatsoever. The hotel rooms were very large for a simple type property. We stayed in the King suite and for the money it was just perfect and very very clean. No issues with any of the basic ammenities, It had a refrigerator and microwave with more than enough room.. The free breakfast was one of the best you can get at an economy property with a very nice area for eating with plenty of space. The surrounding area had everyting you an ask for. Nearby was a huge grocery store, a Kohls, plenty of fast food restaurants and a couple of bars. It is also very close to the highway. No worries staying here at all, a perfect property!

Room Tip: King suite is perfect and not much more
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, Ohio
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 31, 2012

Very nice property - although very poor access entry off highway - very tough at night. Would stay here again - one of the nicest dining areas for breakfast - The Great Room. Got a good weekend rate of $89 so no complaints.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drexel, North Carolina
1 review
4 of 5 stars Reviewed November 2, 2012

This is a good, clean, quiet hotel to stay in. I was a bit shocked at the prices for a standard room about 133.00 a night plus tax. Other than that the hotel is great. Newly updated, nice amenities, great breakfast in am. Unfortunately, due to the room rates we will probably have to stay elsewhere when staying in cincy. Which is unfortunate since the hotel is so convenient to my family and i travel there often. I am actually looking for a hotel now for a upcoming wedding and checked here again hoping for a better deal but no luck. Other than he rates this is a great place to stay

  • Stayed September 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2012

Our family of 4 stayed Oct. 26th-28th. The hotel is nice and was clean. I was disappointed in the size of the bathroom and the stains on the carpets. The beds were comfortable. I like that the room had a microwave and refridgerator. It's so nice to have with two young boys. They have a hot breakfast which was very good and had lots of options. I gave it a very good rating due to the small bathroom and the stained carpets. The location was perfect and close to everything we needed.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 48 Hotels in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our western Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business centers and tourist attractions. Located off I-74 at exit 11, Rybolt Road, and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of 4 Cincinnati convention centers. Duke Energy Convention Center, Northern Kentucky Convention Center, Wyoming Civic Center, and Sharonville Convention Center are all within fifteen miles of our hotel. Our Cincinnati accommodations also offer close proximity to many corporate businesses, including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and Chiquita Brands. Getting to tourist attractions is easy from your western Cincinnati hotel, which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of both the Cincinnati Reds and the Cincinnati Bengals. Other nearby attractions include Kings Island and the Argosy Casino in Lawrenceburg, IN. Your hotel offers free high-speed, wireless Internet access along with a Hot Breakfast each day. The hotel also features an outdoor pool with sun deck, a fitness center and a business center. Come and Stay Smart at the Holiday Inn Express Cincinnati West. ... more   less 
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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