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“Comfortable room and great location ” 4 of 5 stars
Review of Hyatt Regency Cincinnati

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Hyatt Regency Cincinnati
4.0 of 5 Hotel   |   151 West Fifth Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #17 of 49 Hotels in Cincinnati
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Comfortable room and great location ”
4 of 5 stars Reviewed yesterday NEW

The bed was comfortable and my room was quiet from hallway noise. The bathroom needs a bit of service - grout stains and sink needs replacing. Otherwise the room was clean. Staff was very friendly and helpful. I would stay there again. Food for breakfast and dinner were excellent.

Stayed May 2015, traveled on business
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396 reviews from our community

Traveler rating
    158
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    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • Japanese first
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  • Spanish first
  • Any
English first
Cinncinati, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay at this Hyatt frequently with business and thoroughly recommend it. The staff are amazingly friendly and the hotel of a great quality. The location is perfect for the city and provides a great resting spot for anyone visitng.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metairie, Louisiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were very pleased with the recent stay at the Hyatt Regency Cincinnati. We had a few request that were quickly addressed. They were for extra soap for the shower, additional hangers and pillows. We did experience an issue with the AC. But it was addressed and explained to us as to why the AC was not functioning properly. I want to say the service given by our room attendant Veronique was Excellent. She was polite friendly and very professional and done with a bright smile, The service she provided with her cheery personality was just what a tired traveler needed. We hope she is given the attention by the company that she earned by giving that extra detail attention shown to us. We will certainly be keeping your hotel in the for front when our next trip to your friendly city occurs.

Thank you

David Conover

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Even though the "group" rate for 13 rooms was no different than an AARP or AAA discount, the hotel was a good choice. The staff was pleasant, the rooms were clean and well-appointed, and the location was terrific. The best surprise was that the restaurant was terrific. At least 25 of us ended up there for lunch on Saturday due to heavy rain! They accommodated us beautifully, took our orders and delivered our food at the same time! It was very good. The only bad news is the valet service, which I understand is contracted out. Yes, it was a busy weekend at the hotel, but an hour wait for a car is not okay. We even called a half hour before to let them know we needed a car and still had to wait a half hour! That being said, The Hyatt Regency Cincinnati is a great place to stay!

  • Stayed May 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 3 days ago
Thank you for taking the time out to review your stay with us. You're correct in that the valet service is contracted out, though we agree the wait time for you was not okay! We're addressing this with the company so future busy days will still operate seamlessly. We appreciate the compliments on Red Roost Tavern's food! We hope to see you again soon for another meal & faster valet service.
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Oberlin, Ohio
Top Contributor
110 reviews 110 reviews
33 hotel reviews
Reviews in 64 cities Reviews in 64 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great time at the Hyatt. The staff was very professional and helpful. We were there for the League of Women Voters State Convention, so we also attended several meetings in the conference rooms. The rooms were a bit cold but otherwise the facilities were excellent. Breakfast, lunch and snacks were very tasty.
I would recommend a room on one of the higher floors as the view of the downtown/river area is excellent. We also had a great view of the fireworks display at the Cincinnati Reds stadium.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 4 days ago
Thank you for reviewing your conference stay with us! We're pleased to hear you enjoyed your meal services and our staff. What a treat to see the fireworks from your room! That is a great tip for fellow guests.
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Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 days ago NEW

A nice hotel in a great location - very walkable to great restaurants, shopping, and the Reds game. A nice view from the 17th floor.

Room was nice, clean, and well appointed. Free internet is a nice perk (with an option of upgrading to a faster service).

The room we were in had a bit of an odd layout, but was comfortable. Shower could've been bigger, but was nice enough. Also would have been nice if the advertised heated pool was a bit warmer!

Room Tip: Recommend requesting a room away from the elevator!
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 4 days ago
Thank you for reviewing your recent stay with us. We're pleased to hear you enjoyed your rooms & our proximity to the local attractions. We've noted your comment on the heated pool & will let the management team know!
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Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 days ago NEW

A perfectly nice hotel. Very comfortable bed, nice view from the 17th floor. Very walkable to restaurants, shopping, and the Reds game! Shower could've been bigger, but was fine. It would've been better if the pool was truly warm (advertised as a "heated pool"), but again, fine. Would recommend requesting a room away from the elevator.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cincinnati

Address: 151 West Fifth Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#8 Business Hotel in Cincinnati
#9 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Cincinnati 4*
Number of rooms: 486
Official Description (provided by the hotel):
Choose the newly transformed Hyatt Regency Cincinnati and experience a hotel offering every possible convenience under one roof-including the city's largest hotel ballroom. Set in the heart of city, connected to the Duke Energy Convention Center and near an array of attractions and entertainment venues, the regal Hyatt Regency Cincinnati reigns supreme amongst downtown hotels. ... more   less 
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Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Cincinnati Hyatt Regency
Hyatt Cincinnati
Hyatt Regency Cincinnati Ohio

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