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“Good Place for Business....can be better” 3 of 5 stars
Review of Hyatt Regency Cincinnati

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Hyatt Regency Cincinnati
4.0 of 5 Hotel   |   151 West Fifth Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #17 of 50 Hotels in Cincinnati
Certificate of Excellence 2014
Rhode Island
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Good Place for Business....can be better”
3 of 5 stars Reviewed 2 days ago NEW

Centrally located....very convenient location....good rooms...very helpful staff....wish they had a better restaurant and in room dining facilities....24 hr gym is a big plus....heard the pool is nice..didnt get a chance to use it though

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, yesterday
Thank you for reviewing your recent business stay with us! We appreciate the feedback regarding the restaurant offerings and are happy you were able to enjoy our 24-hr fitness facilities. We hope to see you again soon; maybe you'll be able to try the heated pool out, too!
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267 reviews from our community

Traveler rating
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    44
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to stay, great location in the city. Only complaint is no type of breakfast with room. That's a big turnoff for me. Funny because I stayed in a Hyatt at a different location days prior that had a full breakfast with room. Should be a industry standard.

  • Stayed February 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, yesterday
Thanks, Martin, for reviewing your stay with us. We're happy to hear that you enjoyed our location and service. We understand your disappointment about breakfast and would suggest looking in our offers section next time to see if there's a package that includes breakfast.
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Davidsonville, Maryland, United States
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a conference. The first thing I noticed when I walked into the lobby was that I was being greeted by several employees. This continued throughout my stay, every employee I saw made eye contact, said hello, and most asked if there was anything they could do for me. That, alone, will earn my repeat business if I return to Cincinnati.

The rooms were nicely done (seemed to be recently remodeled), clean, and had things I've come to expect in a hotel - plenty of outlets, a recycling bin, a comfortable work space. The mattress was a little lumpy, but this is a small complaint.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Hi John, thank you for reviewing your recent stay with us. We appreciate the compliments on our friendly staff and will be sure to let them know. Sorry to hear about the lumpy mattress, please let us know if there is more we can do to improve upon your stay.
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South Lyon, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel and amenities are great, but the Hyatt has the friendliest most helpful staff of any hotel I've stayed at. The workout facility is spacious with plenty of treadmills and weights. The bar has a great bourbon selection and great microbrews on tap. I stay here whenever I'm in Cincinnati on business. The Internet speed has been upgraded and works well.

  • Stayed February 2015
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Dave, so pleased to hear that you choose us for for your stays in Cincy! It's great that you've been enjoying our fitness room and Red Roost Tavern tap offerings. The wi-fi upgrade is recent, glad you noticed the difference! We hope to see you again soon.
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Middletown, Maryland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Everything was great. The room was always clean and welcoming. Requests were honored. The restaurant food was outstanding and the staff was warm, friendly, knowledgeable and helpful. I would love to stay in this hotel again sometime.

Room Tip: I had a room on the 22nd floor with a terrific view of the city. Very relaxing after a busy day.
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  • Stayed February 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Michele, thank you for your 5-star review on your experience! We're happy to hear you had such a pleasant business stay and enjoyed your meals at Red Roost Tavern. Thank you for the room tip to fellow travelers. We hope to see you again soon!
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 days ago NEW

I stay here often on visits to the Cincinnati area and appreciate the modern clean rooms, friendly service, 24 hr gym, and viable restaurant/bar. We have tried the other downtown properties but return to the Hyatt every time.

Room Tip: I always request high floors with no connecting door.
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  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 3 days ago
Thanks for choosing us as your hotel for business stays! We appreciate your room tip to fellow travelers. We're glad that you enjoy our amenities like the gym, Red Roost Tavern, and modern decor. See you at your next trip!
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Charlotte, North Carolina
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night in January on business. The staff was very friendly and the room was well appointed and very clean. I was also impressed by how quiet the room was at night. I couldn't hear the usual door slamming and elevator dinging, The restaurant in the hotel is excellent and the service there is good as well. I have no complaints.

Room Tip: The higher up the better
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  • Stayed January 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 3 days ago
Thank you for choosing us as your hotel for a business stay! We're pleased that you enjoyed our offerings and service at Red Roost Tavern. Sounds like you had a comfortable stay; we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cincinnati

Address: 151 West Fifth Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Cincinnati 4*
Number of rooms: 486
Official Description (provided by the hotel):
Choose the newly transformed Hyatt Regency Cincinnati and experience a hotel offering every possible convenience under one roof-including the city's largest hotel ballroom. Set in the heart of city, connected to the Duke Energy Convention Center and near an array of attractions and entertainment venues, the regal Hyatt Regency Cincinnati reigns supreme amongst downtown hotels. ... more   less 
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Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Cincinnati Hyatt Regency
Hyatt Cincinnati
Hyatt Regency Cincinnati Ohio

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