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“Very nice hotel” 4 of 5 stars
Review of Hyatt Regency Cincinnati

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Hyatt Regency Cincinnati
4.0 of 5 Hotel   |   151 West Fifth Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #15 of 49 hotels in Cincinnati
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very nice hotel”
4 of 5 stars Reviewed 3 days ago NEW

We are locals and stayed downtown for our anniversary. First time ever staying at a downtown hotel in our own city. The Hyatt was recently remodeled and is super clean. The lobby and restaurants are modern, clean and newer. Our room was wonderful, we had a suite and it was enormous! We swam at the pool which is a little dated but clean and comfortable. There were plenty of dining options within walking distance if you choose to go out. We took the free Horseshoe Casino shuttle over to the new casino and enjoyed a nice evening there. I would definitely recommend the Hyatt for a first choice in Cincinnati.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 people have reviewed this hotel

Traveler rating
    50
    53
    15
    6
    5
See reviews for
20
24
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54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for the 4th of July weekend, primarily for the Reds game. I'm from NYC and I like to go to a different baseball stadium every year. The hotel is in a great location in terms of the proximity to the stadium.
It’ll cost about $30-35 from the airport and will take approximately 15 minutes by cab. Checking in was a breeze. Liz and Heaven were both extremely helpful in answering all of my questions regarding the area.
There’s a market in the lobby that sells Starbucks coffee and a bunch of other ideal breakfast items, as well as salads for lunch. This is a great option for when you don’t want to spend too much and have a light meal.
The hotel bar was outstanding. I always sample local brews when I travel. Craig, the bartender, was great in providing info on the beer they had and the places they are brewed. They had a huge selection of local brews. The food was quite good as well. There was also a woman tending bar who was very nice but I don't remember her name.
The pool is on the 5th floor, it’s quite tiny but what I love about the Hyatt is they do utilize their space well. I spent a little time on the deck outside, and it was fine. Nothing fancy, but the option is there to use it. There is also a 24 hour gym located on the 2nd floor.
The room I was in was a king room. Like most rooms in Hyatt hotels the look of the room was very modern. Some reviewers have complained about the size but the room was perfect for me. There was plenty of space in the room which consisted of a desk/chair area, and another chair with an ottoman. There was enough closet space as well.
The staff was great, the room was great, and the location of the hotel was great.
It’s also a 20-30 minute walk or an 8 minute cab ride ($9.00) to Newport, KY. If you have time head over to Newport on the Levee. It’s got a bunch of bars, restaurants, an aquarium, a Game Works, a comedy club, and a bunch of shops. I had no plans to go there but I’m very glad I did. There are great views of the river and the Cincinnati skyline from there. I took a cab there and then walked over the bridge after.
I strongly recommend this hotel!!!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Thanks Mike for taking the time to write such an in-depth review. It is great that you travel to see baseball games and stadiums! We do have an awesome location to walk to both the Reds, and for football, the Bengals stadium too. We really appreciate your insights about your hotel stay. Thank you very much for calling out three of our associates for exceptional service. We are honored to receive your recommendation.
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Frankfort, Kentucky
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed the night of July 5th. We made our reservation a week ahead of time. Check in was 4 pm and we arrived before 5 pm. The hotel was very clean and all the staff were courteous and helpful. The room was our only issue. It was clean but not big enough for even one adult. There were two adults that stayed and the hallway walking into the room, you had to practically turn sideways to get into the room. The bathroom wasn't big enough to turn around in. This room should have been a storage closet, not a paying guest room. I would not recommend accepting any rooms that end in 33. This is a corner room and I am sure it is the same on other floors.

Room Tip: Do not accept any rooms that end in 33.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Hi Leslie, we are sorry to hear our corner rooms did not meet your expectations. We have guests specifically ask for them for privacy and for views. If we had known, we could have moved you to a different room. Please let us know right away if there is ever anything we can do to make your stay great! Thank you.
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Kalida
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Hyatt prior to a Red's game. The rooms were spacious and quite clean. The indoor pool is a bit on the small side, but covered by a nice atrium ceiling. It was kid friendly at 3'8" and met our needs. But above all, the staff at this hotel are incredibly nice and accommodating. From the maid who offered my son a dry towel as we were walking the halls after leaving the pool, to the front desk agent who sent my sons cookies and milk with a personalized note! What a great hotel experience! We will definitely stay again!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Thank you for taking the time to write a review. We are so glad to hear that our hotel team, rooms and pool suited your family travel needs. We hope to see you again for another Reds game or other family outing downtown.
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I traveled to Cincinnati to visit family. My son is handicapped and needed a room with a roll-in shower and two beds. The room was big enough to accommodate driving the wheelchair into it. The bath room was also big enough to drive the wheelchair into. The shower was a full roll in without any lip. The toilet isn't a handicapped height. But for my son and I the room was really great. The service was excellent. The hotel restaurant was also very good. We really enjoyed our stay!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Thank you for sharing with us how well our universal design room worked for your stay. We try to make every guest feel welcome and in this case it is great to hear that the room layout and roll-in shower were suited to your needs. Thank you very much for letting us know.
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Bloomfield Hills, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From checking in to checking out, the entire process including the stay was smooth and the staff was very courteous. For some reason there was a problem with the wifi and one phone call to the engineering department resolved the issue and they were very apologetic for the inconvenience. They also provided free breakfast for the inconvenience and ensured that the rest of my stay was as comfortable as possible.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
It is really great to hear how well our team responded to your call for service. We are so glad you enjoyed your stay and that we could make it a great one!
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Chicago, Illinois
Top Contributor
124 reviews 124 reviews
11 hotel reviews
Reviews in 50 cities Reviews in 50 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel in the heart of the downtown area. Walk to everything. Lobby big and lots of window and a large glass roof, so spacious. Check in easy, room ready, valet parking. Rooms are very large and comfy beds. The fitness center is nice and the pool is I door, but it has a nice Sundeck to enjoy. Walkway to parking.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, 2 days ago
Thank you for sharing a review. We are proud to earn 5 stars in your review with our great downtown location, large comfortable rooms and indoor pool with sundeck. We hope to see you again soon on your next trip in from Chicago.
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Additional Information about Hyatt Regency Cincinnati

Address: 151 West Fifth Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cincinnati
#8 Romantic Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Cincinnati 4*
Official Description (provided by the hotel):
22 story contemporary Hyatt with the best service in Cincinnati by our highly trained staff! Onsite there are 2 restaurants, Findlay’s breakfast restaurant and Champ’s Restaurant and Sports Bar there’s something for everyone or dine from the comfort of your room with our In Room Dining. Cardio room overlooking the indoor pool and strength training room on 5th floor. 24HR Business Center, WiFi access. Print boarding pass or check-in at our kiosks or via web. Valet or Self Park off 5th St. ... more   less 
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Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Cincinnati Hyatt Regency
Hyatt Cincinnati
Hyatt Regency Cincinnati Ohio

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