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“CWF” 5 of 5 stars
Review of Hyatt Regency Cincinnati

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Hyatt Regency Cincinnati
4.0 of 5 Hotel   |   151 West Fifth Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #17 of 48 Hotels in Cincinnati
1 review
1 helpful vote 1 helpful vote
“CWF”
5 of 5 stars Reviewed February 9, 2014

Very clean, comfortable, nice hotel! Loved every aspect! Beds were great....(wanted to bring one home!) I had friends stay at the "place across the street" and their experience was bad. I hate that, but the Hyatt Regency Cincinnati ranks in my mind as one of the best downtown! Wonderful, beautiful indoor pool. 5 stars!!!

Stayed February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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    79
    36
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Chicago
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 30, 2014

One year ago I stayed at this property during its renovation. There was no lobby to speak of and the registration desk was in a cold, dank,m drafty gangway. It looks like the renovation was well done. The lobby is open and very contemporary. My check in was fine - a little disappointed because the front desk claimed our company rate was not available because the hotel was sold out due to the Hoof Care conferance was in town!

I visited the fitness center. There is a row of tread mills and eliptical machines, all were working and in good repair.Even inspired me to do 60 minutes on the tread mill.

The sleeping rooms have also been freshened up it seems so no complaints there. There is a new market in the looby that good for lite breakfast/coffee. I had a burger at the REd Roost Tavern - right off the lobby, and the burger was pretty good.

I have stayed at this property several time over the past few years, glad to see it back and fully functional.

  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California
Top Contributor
160 reviews 160 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed January 28, 2014

The Hyatt is very modern design hotel. The rooms are nicely outfitted.I have no problem getting work done. It is inside a big upscale mall in downtown, so it has a great location. It's a good business hotel

Stayed January 2014, traveled on business
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Knoxville, Tennessee
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

I recently stayed, for business, at the Hyatt Regency in downtown Cincinnati on Jan 27th . and the recent renovations are VERY nice. The rooms have received a much needed modernization as has the restaurant and lounge area. It is very modern and updated. I ordered the crab cakes in the lounge and they were actually excellent. As always, the staff at the Hyatt a Regency in Cincinnati is first class and very accommodating and helpful. The fitness center has been updated as well and is first class and very nice. The bedding was very comfortable and luxurious. The next time you're in the Queen City, do yourself a favor and check into the iconic downtown Hyatt Recency. It is well worth it!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2014

We just stayed over night after attending a children's concert at the Taft Theatre with my family. Great location in the heart of the city. The staff was friendly. The room was very nice. The valet service was very prompt. Overall we had a lovely stay.

Stayed January 2014
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South Williamson, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2014

Very posh, architecturally avant garde and very accommodating hotel.
Very conveniently located at walking distance of all downtown venues and activities.
We went there for a cosmopolitan feel for New Year's Eve 2014 and we're fully satisfied.
Went back and forth for drinks from the square, since it was so close and open until the first morning hours on New Year's Day.
Didn't even have to rush out since we took the late checkout option and moved at our own pace to leave the hotel.
Hotel staff was very accommodating since I made a mistake when booking and they fixed it in less than 3 minutes.
The indoor pool was a surprise for many reasons, being the two most remarkable:
1- really warm
2- saline based treatment made our experience incredible without the usual penetrating choline smell.
In short, a very lovely stay for us and our 2 kids (3 and 5)

Room Tip: Good for children with allergies, minimalist with no excess in tapestry.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Cincinnati, Ohio
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 10, 2014

We booked an extended stay over New Year's Eve and were excited about the new renovations. The lobby, restaurant, and rooms are greatly improved! The bellhops were extremely nice and helpful throughout our trip. The initial disappointment began at our check in. The front desk clerk was not friendly; I felt like I was bothering her! Our room wasn't ready yet despite our request for an early check in. The next morning we went down to the lobby to check out the restaurant, and once again we had poor service. The hostess' acted as if we were a bother. The restaurant wasn't busy, but we had the same attitude from our waitress, too. The food is extremely overpriced and tasted average. It was a big disappointment. We ended up walking across the street to the Millennium twice for their breakfast (tasted great & had outstanding service). One day the maid still hadn't stopped by our room at 5pm, so we had to call the front desk for assistance. We did have several issues with the valet. It took as long as 35 minutes to get our car at peak times. Overall, we really enjoyed the hotel, but the service made it a disappointment. We are rethinking our venue for next year's New Year's celebration.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review, January 20, 2014
Please accept my sincere apology for the inconvenience you experienced due to the service you had received during your check-in and in the restaurant. Thank you for bringing this to our attention. I definitely understand your frustration and I assure you that this is certainly not acceptable, and not indicative of our usual standards of excellence in quality and guest service. Please know that your comments have been shared with management and addressed accordingly.

We hope to have another chance to provide you with a flawless stay the next time you return to the Cincinnati area.

Sincerely,

Natasha Hristovska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cincinnati

Address: 151 West Fifth Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cincinnati
#14 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Cincinnati 4*
Number of rooms: 486
Official Description (provided by the hotel):
22 story contemporary Hyatt with the best service in Cincinnati by our highly trained staff! Onsite there are 2 restaurants, Findlay’s breakfast restaurant and Champ’s Restaurant and Sports Bar there’s something for everyone or dine from the comfort of your room with our In Room Dining. Cardio room overlooking the indoor pool and strength training room on 5th floor. 24HR Business Center, WiFi access. Print boarding pass or check-in at our kiosks or via web. Valet or Self Park off 5th St. ... more   less 
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Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Cincinnati Hyatt Regency
Hyatt Cincinnati
Hyatt Regency Cincinnati Ohio

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