I Travel 5-10 times a year this was the worst stay ever. Had an alergic reaction to bug bites. First was told they were ants. Then we found bedbugs. Manager apologized and said he would refund room charges. We got home no refund we called hotel and Manager said no refund and accused me of having a history of doing this.......OMG MY EYE WAS ALMOST SWOLLEN SHUT and he witnessed this. No worries I have pictures and plenty of eye witnesses if it goes to court I will seek more than just room fees.

I could have accepted just bad luck or luck of the draw if you will, but when they denied it once I was back home it showed an attempt to fraud.

OK, there were good and bad things about my stay here. When I first got there I was turned off by all the construction inside the hotel. It really did not matter though because I was never in the lobby, where most of it was. When I got to my room I was a little shocked that the paint job on the door was horribly done; it had me scared for what I will encounter when I opened the door. The bad things I found when I opened the door were towels with some stains on them and a few bugs (I think there were 3 total in my room). I was dismayed at the breakfast options. I was expecting some hot food only to find that the choices were muffins (small ones); donuts; and if were lucky enough to get there early, bagels. I am really glad I set my alarm because if I did not I would have missed out on the food.

OK, what did I like about my stay? For the most part the staff were friendly. Not always the most knowledgeable, but they tried. The TV had a lot of channels; it was a great way for me to wind down after a busy day. The water pressure in the shower was great and the water got hot quickly. I had a room by the pool but was very pleased when I saw the sign that said it was only open from 10 AM to 10 PM (and this rule is enforced by a lock on the door). The area was safe (make a right out of the driveway...those houses are AMAZING!) and close to a major highway that led you to other major highways.

I am not sure if I'd stay there again, but the price was great and I had no major problems.

This motel online said it was updated in 2010. It is still in poor shape. At the front desk their is still a sign excuse our remodeling. . Toilet seat was broken off. Room was still dirty. Would not recommend.

My mate and I stay at this hotel whenever we are in cincy and will not stay anywhere else. we love the atmosphere, the courtesy of the staff, the excellent accommodations, professionalism, clean rooms and everything else about it. Poolside is great in the summer and all events held in the conference room that we attended were excellent. What more can i say? Simply not enough. We look forward to every stay. Our thanks to Peter Panchal and staff for making every stay a memorable one.