We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bedbuds and Ants” 1 of 5 stars
Review of Springdale Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Springdale Inn & Suites to your Saves list
Springdale Inn & Suites
2.0 of 5 Hotel   |   400 Glensprings Drive, Cincinnati, OH 45246 (Formerly Howard Johnson Inn Cincinnati)   |  
Hotel amenities
Ranked #33 of 49 Hotels in Cincinnati
Gorham, Maine
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Bedbuds and Ants”
1 of 5 stars Reviewed July 23, 2012

I Travel 5-10 times a year this was the worst stay ever. Had an alergic reaction to bug bites. First was told they were ants. Then we found bedbugs. Manager apologized and said he would refund room charges. We got home no refund we called hotel and Manager said no refund and accused me of having a history of doing this.......OMG MY EYE WAS ALMOST SWOLLEN SHUT and he witnessed this. No worries I have pictures and plenty of eye witnesses if it goes to court I will seek more than just room fees.

I could have accepted just bad luck or luck of the draw if you will, but when they denied it once I was back home it showed an attempt to fraud.

Room Tip: Go elsewhere.
See more room tips
  • Stayed July 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank bentley2623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

167 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Norfolk, Virginia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 3, 2012

OK, there were good and bad things about my stay here. When I first got there I was turned off by all the construction inside the hotel. It really did not matter though because I was never in the lobby, where most of it was. When I got to my room I was a little shocked that the paint job on the door was horribly done; it had me scared for what I will encounter when I opened the door. The bad things I found when I opened the door were towels with some stains on them and a few bugs (I think there were 3 total in my room). I was dismayed at the breakfast options. I was expecting some hot food only to find that the choices were muffins (small ones); donuts; and if were lucky enough to get there early, bagels. I am really glad I set my alarm because if I did not I would have missed out on the food.

OK, what did I like about my stay? For the most part the staff were friendly. Not always the most knowledgeable, but they tried. The TV had a lot of channels; it was a great way for me to wind down after a busy day. The water pressure in the shower was great and the water got hot quickly. I had a room by the pool but was very pleased when I saw the sign that said it was only open from 10 AM to 10 PM (and this rule is enforced by a lock on the door). The area was safe (make a right out of the driveway...those houses are AMAZING!) and close to a major highway that led you to other major highways.

I am not sure if I'd stay there again, but the price was great and I had no major problems.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
Helpful?
1 Thank BlackSheep773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 17, 2012

This motel online said it was updated in 2010. It is still in poor shape. At the front desk their is still a sign excuse our remodeling. . Toilet seat was broken off. Room was still dirty. Would not recommend.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Associates333, General Manager at Springdale Inn & Suites, responded to this review, June 18, 2012
Thank you very much for your Review while negative it is very helpful we are attempting to fix a lot of Maintenance issues as well as Training Issues and it is an ongoing battle which we hope to win very soon. We try to make it right if you would let us know at time of Check In, we do have 119 rooms so a few rooms may be missed at times when inspected we apologize for the broken toilet seat but without know what room now we will have to figure it out. In closing a customer is entitled to a clean well maintained room which I do agree with you on 110%, and if given the opportunity at Check In, we will do what we can in our power to make it right. Again we apologize for your unfortunate experience and Thank You again for your professional and mature review which will assist us greatly in getting things fixed ASAP, it is work in progress.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cincinnati hotels

Louisville, Kentucky, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2012

My mate and I stay at this hotel whenever we are in cincy and will not stay anywhere else. we love the atmosphere, the courtesy of the staff, the excellent accommodations, professionalism, clean rooms and everything else about it. Poolside is great in the summer and all events held in the conference room that we attended were excellent. What more can i say? Simply not enough. We look forward to every stay. Our thanks to Peter Panchal and staff for making every stay a memorable one.

Room Tip: Poolside!!!! Second floor.
See more room tips
  • Stayed June 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Moonchild722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencer, Indiana
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 15, 2012

On the up side, this hotel was clean, safe and rather pleasantly furnished. It is readily apparent that improvements are being made to the quality of the rooms and building. Unlike Motel 6, our room included a small refrigerator, microwave, hair dryer, iron and ironing board that one might expect in a pricier hotel. The owner/manager was friendly and helpful. And the price was great--only $44/night for two which included a continental breakfast. Several restaurants are within walking distance.

On the downside, the hotel manager smokes and smoking is permitted in some rooms. When we checked in, there was a heavy smell of smoke in the lobby. The first room we were given had the front off the AC. And during the four days of our stay, the housekeeping in our room was quite minimal.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank RRichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 27, 2012

Our initial impression was quite negative. There were dirty, smelly towels left in the room. While in the lobby the next morning, another guest was commenting on the same problem.

They have tried to make things better. There is a faint smell of fresh paint, and the tubs have new tile enclosures. But the door frames show decades of water damage; paint may cover it, but does not fix it.

Other "features": tiny, broken soap bar, clock next to bed not working, microwave on desk, taking up a good portion of the desk. Breakfast was inadequate - coffee, juice, and a few small, plastic wrapped pastries. Perkins nearby offers 20% off to hotel guests; take it if you want a real breakfast.

We only paid $39.99 plus tax for my family of 3. I'd rather pay $10-20 more and have a cleaner, nicer room with a real breakfast. Your preferences may differ.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
Helpful?
2 Thank TomLechner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Associates333, General Manager at Springdale Inn & Suites, responded to this review, April 30, 2012
Thank you very much for your Review while negative it is very helpful we are attempting to fix a lot of Maintenance issues as well as Training Issues and it is an ongoing battle which we hope to win very soon. Like you said "They Have Tried To Make Things Better" and that we are. Our breakfast is being looked at very carefully and we hope to increase the menu a little but with all due respect at $39.99 we are not sure that it will be a gourmet one. In closing no matter what the Rate is a customer is entitled to a clean well maintained room which I do agree with you on 110%, and if given the opportunity at Check In, we will do what we can in our power to make it right. Again we apologize for your unfortunate experience and Thank You again for your professional and mature review which will assist us greatly in getting things fixed ASAP, it is work in progress.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Level Contributor
3 reviews
4 of 5 stars Reviewed February 29, 2012

When I stay at a hotel in this price range I don't expect perfection or luxury, but I do expect a clean room and a safe place to sleep. This hotel hit the make on both counts. Like other reviewers have mentioned, you can tell they have been doing some remodeling and are improving the hotel. I was very happy considering what the 2 night stayed cost.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tanyab275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cincinnati
Comfort Inn Northeast
#20 of 49 in Cincinnati
4.0 of 5 stars 227 reviews
Show Prices
Show Prices
Show Prices
Comfort Suites Forest Park
#23 of 49 in Cincinnati
4.0 of 5 stars 109 reviews
Central Business District
Garfield Suites Hotel
Garfield Suites Hotel
#28 of 49 in Cincinnati
3.5 of 5 stars 878 reviews
Show Prices
Show Prices
Show Prices

Been to Springdale Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springdale Inn & Suites

Address: 400 Glensprings Drive, Cincinnati, OH 45246 (Formerly Howard Johnson Inn Cincinnati)
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 49 Hotels in Cincinnati
Price Range (Based on Average Rates):
Hotel Class:2 star — Springdale Inn & Suites 2*
Number of rooms: 120
Official Description (provided by the hotel):
Conveniently Located Off Interstate 275 At State Route 4. Free High Speed Wireless Internet, & Continental Breakfast, Rooms With King Beds or 2 Doubles, recliner chairs, jet tubs, and work desk with task lamp, Mini Refrigerator And Microwave oven. Interior corridors, Outdoor Pool, Restaurants Adjacent, Golf. Five Minutes To Cincinnati Mills And Tri-County Shopping Malls, 15 Minutes From Kings Island, 20 Minutes To Great American Ballpark. Riverboat Gambling In Lawrenceburg, Indiana- Only 30 Minutes Away. Hairdryers, Irons And Boards In Every Room, Pet Friendly With Fee, Sports Stadiums in Downtown. Sports Bars within a 5 mile radius. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Orbitz, Odigeo and Hotels.com so you can book your Springdale Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Inn Cincinnati Hotel Cincinnati
Cincinnati Howard Johnson
Howard Johnson Cincinnati
Springdale Inn & Suites Cincinnati, Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing