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Holiday Inn Hotel & Suites Cincinnati-Eastgate
3.0 of 5 Hotel   |   4501 Eastgate Boulevard, Cincinnati, OH 45245   |  
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Ranked #5 of 49 Hotels in Cincinnati
Certificate of Excellence
Clarksville, Tennessee
1 review
“Great stay”
5 of 5 stars Reviewed July 30, 2014

I've been staying here for an extended stay. The room is quite large and comfortable with fridge and microwave - and LOTS of outlets (even USB ports next to the bed)! The staff is what made everything outstanding, though. My housekeeper, Janet, is a sweetheart and goes out of her way to make sure I have everything I need. The restaurant staff (especially Sheila, Carolyn, Tyler and Alyssa) made an effort to get to know us, and the chefs kept us happy. The manager, Brian, was always checking to make sure everything was perfect. Even though there is a lot of construction at the nearby intersection, my room (facing the construction) was very quiet and I never heard annoying noise. The hotel is conveniently close to lots of shopping and restaurants. I would not hesitate to stay here again when in Cincinnati.

Room Tip: Lower floors have slightly faster wi-fi speed.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 5, 2014
Thanks Dalene for staying with us during your extended trip to Cincinnati, and we are more than happy we were able to make it as much like home as possible! We have recently added the USB ports next to the bed, so we are glad you enjoyed it! We are also glad that you enjoyed our exceptional restaurant staff and exceptional General Manager! We look forward to your next trip to Cincinnati, and we wook forward to providing the same great exceptional service!
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267 reviews from our community

Traveler rating
    161
    77
    15
    13
    1
See reviews for
53
37
6
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Etown, Ky
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 28, 2014

We stayed here overnight and I can honestly say that it was very clean with a friendly staff. This hotel was very quiet which was also nice. Our room had 2 double beds and included a small fridge and microwave. We did not use any of the amenities while we were here though.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
LeaJess99,
Thank you very much for staying with us and for your wonderful response! We are extremely happy that you were able to enjoy a clean, quiet, and friendly stay during your trip to Cincinnati! Hopefully next time you can enjoy all of the amenities, and hope that it is sometime soon!
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Hartford City, Indiana
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 28, 2014

I was traveling here for business and stayed two nights. We had a venue to set up in one of the ballrooms. I have to say that EVERY staff member I came in contact with was extremely friendly, helpful, and accommodating. I felt so welcome there and was pleased with the service. The room (despite it being right beside the first floor elevators) was exceptionally quiet and comfortable. I would definitely stay here again and recommend it to anyone. Keep up the great work. The personalized card at check-in and also from housekeeping service daily is an extra nice touch as well.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Angie T,

Thank you very much for staying with us and for all your kind comments regarding your stay! We are more than happy that we were able to accommodate all of your needs during your stay, and are excited you enjoyed your personalized card at check-in along with our awesome housekeeping service! We look forward to your next trip to Holiday Inn Hotel & Suites Cincinnati Eastgate!
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Gibbsboro, New Jersey
Level Contributor
2 reviews
4 of 5 stars Reviewed July 26, 2014

I stayed at this hotel when attending a baseball tournament. We had a 2 bedroom suite which was spacious, clean, and comfortable. All the staff was extremely helpful as we were "out of towners". The wait staff at the restaurant made our breakfast enjoyable. Kudos to Sheila, Carolyn & Cindy for making our stay so pleasant. They always smiled and went out of their way to accommodate us. Thanks again!!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Thank you NewJersey Teach for staying with us during your trip to Cincinnati for your baseball tournament! We are glad you enjoyed your suite, and are more than happy you were able to experience awesome service from some of our awesome staff! We look forward to seeing you again during your next baseball trip, or your next trip to Cincinnati!
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Columbus
2 reviews
4 of 5 stars Reviewed July 23, 2014

Nice location, suites very spacious and comfortable beds. This hotel offers good customer service. The pool was clean and relaxing and jacuzzi tubs were a nice extra touch. The suites have nice size living area great for families with teenagers and when others want to watch different things on the T.V.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Blueeyesaw,

Thank you for staying with us, and for the kind comments! We are glad that you were able to experience one of our awesome suites, and also glad you were able to experience our wonderful customer service! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 22, 2014

The Holiday Inn was a great place to stay. They are partners with the Marriott which we traveled daily by shuttle to our Ventriloquist convention. The shuttles and drivers were always available and friendly. The desk staff always smiled AND the restaurant / bar went out to the way to stay open late to take care of us. The pool and hot tub was hot and cool and great for my son.
Enjoy the Holiday Inn!

Room Tip: We were in room 138 and it was very quiet.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
DonSpencer,

Thanks for staying with us, and we are glad you were able to have a great sleeping experience! We are happy that our staff was friendly throughout your stay, and happy you were able to experience our wonderful restaurant and bar! We are glad your son enjoyed the pool and hot tub, and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2014 via mobile

Here for work and I have to say,this has to be one of my favorite hotel experience. The staff is fantastic. They really make an effort to get to know you and make sure your stay becomes personal. Janet, Gary, Tyler, Chris, Josh, Alyssa, and Mackensie really took care of me. Also maintenance and housekeeping did a great job making sure everything in my room was clean and working properly. Excellent staff.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Nevan,

Thanks Nevan for staying with us and for your kind comments, we are more than happy this was one of your favorite hotel experiences! Our staff's goal is to make you feel at home, and it sounds like we were able to do that! Another one of our goals is to make sure your room is clean, and in working order, and we are glad we were able to meet that goal! Our excellent staff looks forward to seeing you again soon!
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Additional Information about Holiday Inn Hotel & Suites Cincinnati-Eastgate

Address: 4501 Eastgate Boulevard, Cincinnati, OH 45245
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cincinnati
#6 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Cincinnati-Eastgate 3*
Number of rooms: 212
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Suites Cincinnati Eastgate. We are a conveniently located hotel near Cincinnati, Batavia, and Milford, adjacent to the Eastgate Mall and with easy access on and off Interstate 275. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Cincinnati-Eastgate
Holiday Inn Cincinnati Eastgate
Cincinnati Holiday Inn
Holiday Inn Hotel & Suites Cincinnati-Eastgate Ohio

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