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“Great Sleeping Experience” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Cincinnati-Eastgate

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Holiday Inn Hotel & Suites Cincinnati-Eastgate
3.0 of 5 Hotel   |   4501 Eastgate Boulevard, Cincinnati, OH 45245   |  
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Ranked #3 of 48 Hotels in Cincinnati
Kalispell, Montana
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
“Great Sleeping Experience”
5 of 5 stars Reviewed July 22, 2014

The Holiday Inn was a great place to stay. They are partners with the Marriott which we traveled daily by shuttle to our Ventriloquist convention. The shuttles and drivers were always available and friendly. The desk staff always smiled AND the restaurant / bar went out to the way to stay open late to take care of us. The pool and hot tub was hot and cool and great for my son.
Enjoy the Holiday Inn!

Room Tip: We were in room 138 and it was very quiet.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
DonSpencer,

Thanks for staying with us, and we are glad you were able to have a great sleeping experience! We are happy that our staff was friendly throughout your stay, and happy you were able to experience our wonderful restaurant and bar! We are glad your son enjoyed the pool and hot tub, and look forward to seeing you again soon!
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232 reviews from our community

Traveler rating
    146
    63
    13
    10
    0
See reviews for
47
33
6
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Here for work and I have to say,this has to be one of my favorite hotel experience. The staff is fantastic. They really make an effort to get to know you and make sure your stay becomes personal. Janet, Gary, Tyler, Chris, Josh, Alyssa, and Mackensie really took care of me. Also maintenance and housekeeping did a great job making sure everything in my room was clean and working properly. Excellent staff.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Nevan,

Thanks Nevan for staying with us and for your kind comments, we are more than happy this was one of your favorite hotel experiences! Our staff's goal is to make you feel at home, and it sounds like we were able to do that! Another one of our goals is to make sure your room is clean, and in working order, and we are glad we were able to meet that goal! Our excellent staff looks forward to seeing you again soon!
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Peachtree City, Georgia
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 16, 2014

Although there's major interstate construction near this hotel, I still enjoyed my stay. A courteous, friendly staff, clean room, and a comfortable bed is what I experienced here. Having an O'Charlys within walking distance was a plus. I would certainly return.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 5, 2014
Thank you Aaron for staying with us, and for your great response! We are extremely happy that you had your best hotel experience ever, and that our fantastic employees were able to provide exceptional service! Thanks again, and we look forward to your next trip to Cincinnati!
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Seattle, Washington, United States
1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

Great service from fantastic employees. Gary, Chris, Josh, Alyssa, Mackenzie, and Ian to name a few. Everyone was always friendly and provided great service. Housekeeping did a great job too. I stayed for 2 weeks and without a doubt would stay again.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Aaron,

WOW! Best hotel experience! That is our expectation, and we are glad that you were able to experience it! We are happy you were able to get fantastic service during your stay from various people and various departments! We will hold you to staying with us again, and hope that it is sometime soon!
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1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

The room service is great. I enjoy coming home to a neatly made bed each and every day of my stay at this lovely establishment. They provide cheese with every meal, which is amazing. I'm not from a place with cheese so freely available so it was very nice.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Appleman501,

Thanks for staying with us, and thanks for the wonderful comments! We are glad you were able to experience superior housekeeping service, and also glad you enjoyed the cheese! It is nice to come home to a neatly made bed, clean room, and of course, some cheese! We look forward to your next trip to Cincinnati, and hope it is soon! We will have cheese waiting!
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North Brunswick, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

The service in this hotel is absolutely awesome. Everyone is very friendly and helpful. Two people stand out as exemplary my housekeeping attendant Joy, who made sure I always had everything I needed and one of the night reception clerks, Annie. Annie went out of her way to make sure something important that I needed from the post office was taken care of. Both of the employees as well as the entire hotel staff should be commended for running a first class place. I would recommend to everyone!!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCK_MGR, Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, August 10, 2014
Jdogg,

Thanks Jdogg for the kind comments regarding our awesome customer service! We are very lucky to have such great associates such as Joy and Annie, and are glad you were able to experience their wonderful customer service! Thanks for the recommendation, and we look forward to seeing you again soon!
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Virginia
Top Contributor
71 reviews 71 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 11, 2014

Stayed at this HI location for one night and had a great stay. The best part was how friendly the staff was from the front desk to the restaurant to the cleaning staff. Everyone said hello in the hallways. Check in process was quick and easy. The room was clean and everything in good working order. The room had a small refrigerator and microwave. Plenty of counter space in bathroom. The swimming pool was a great temperature and hot tub as well (it could have used a little cleaning and low and behold it was closed later that morning for cleaning). We had breakfast in the restaurant with vouchers for free buffet. Nice selection and food was good. Location is adjacent to the Eastgate Mall. Be aware there is road construction in the area but shouldn't stop you from staying at this great hotel. No complaints here and would definitely recommend or stay here again.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnEastgate, Front Office Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review, July 13, 2014
Dear momof2inva,

We were thrilled to read your great review of your recent stay with us! We are glad that everything met your expectations or exceeded them. Thank you for taking the time to tell about your experience.We would love to see you again if you come back to Cincinnati!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Cincinnati-Eastgate

Address: 4501 Eastgate Boulevard, Cincinnati, OH 45245
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cincinnati
#2 Best Value Hotel in Cincinnati
#8 Family Hotel in Cincinnati
#10 Romantic Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Cincinnati-Eastgate 3*
Number of rooms: 212
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Suites Cincinnati Eastgate. We are a conveniently located hotel near Cincinnati, Batavia, and Milford, adjacent to the Eastgate Mall and with easy access on and off Interstate 275. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Cincinnati-Eastgate
Holiday Inn Cincinnati Eastgate
Cincinnati Holiday Inn
Holiday Inn Hotel & Suites Cincinnati-Eastgate Ohio

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