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Holiday Inn Hotel & Suites Cincinnati-Eastgate: Traveler Reviews

3.0 of 5
4501 Eastgate Boulevard, Cincinnati, OH 45245
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Holiday Inn Hotel & Suites Cincinnati-Eastgate
Ranked #11 of 63 hotels in Cincinnati
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68 reviews from our community

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p
1 review
“Very good.”
4 of 5 stars Reviewed May 22, 2012

1st day into 4 day biz stay. Hotel is just great and exceeds the Holiday Inn expectation. The room was cleaned up very well and even organized while I was away for work during the day. Housekeeping (Jessica) left a simple note saying welcome to the HI when I returned. The very pleasant front desk manager Summer was super attentive and made a call 45 minutes into the stay to see if everything was up to expectations. I notice she took the extra step for all clients checking in before me of walking arounfd the counter to deliver the room key and give directions. I got the same treatment and it just seemed very natural, rather than being something she HAD to do. This is exceptional for a non-luxury (5-star) holiday inn.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask j m about Holiday Inn Hotel & Suites Cincinnati-Eastgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnEastgate, Front Office Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review
May 25, 2012
Dear J M,
Thank you for taking the time to review your recent stay at the Holiday Inn and Suites Cincinnati-Eastgate. We appreciate your feedback...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Nice Place, would visit again”
4 of 5 stars Reviewed March 27, 2012

I recently stayed at this hotel with my family as part of a large soccer group in for a tournament. The hotel staff was nice and courteous and the rooms were clean and comfortable. The lobby was convenient and had a lot of seating, but on Sunday, there was a large church group there and parking was hard to find for those guests actually staying at the hotel. The hotel is close to a mall, which is convenient. The only complaint that I had was with the restuarant. We got in a little late to the restuarant (about 45 min before they closed) and found them to be a little bit apprehensive to want to wait on us. In addition, the breakfast was not included and seemed a little pricey. Overall, the stay was nice and I would return if in the area.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask nixtravelz about Holiday Inn Hotel & Suites Cincinnati-Eastgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnEastgate, Front Office Manager at Holiday Inn Hotel & Suites Cincinnati-Eastgate, responded to this review
April 11, 2012
Dear nixtravelz,
Thank you for taking the time to review us! We appreciate your feedback and are glad that you enjoyed your stay. If you would like to discuss your dining experience, please feel free to contact us at (513) 752-4400 and ask for Brian. We would love the chance to hear more about your experience so that we can share it with our team to make improvements.
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Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“OK if you need to be in the area”
3 of 5 stars Reviewed February 25, 2012

Stayed for business in the area. It appears to be an old Holiday Inn that has been redone. It has those old long long hallways with carpeting that hides the stains. I had a king suite, which was fine with a couch and a flat screen. The bathroom counter had been updated. The room's carpeting seemed newer. The staff was very accomodating. When I saw there was no fridge, I requested one and within minutes I was brought a fridge and microwave. My biggest complaint is the noise from the highway. Sirens abound and some loud truck (garbage?) woke me at 5:23 a..m. A decent fitness center with several treadmills and other equipment. Small but clean pool with a hot tub. I don't like that you can see the people in the pool and the fitness centers from a window that faces the lobby. I had a deal that included breakfast buffet which allowed for omeletes/eggs/waffles as well as what was on the hot buffet. They need to keep coffee free and available all day. The lobby is strange--it looks like it should be an atrium (like an embassy suites) but it just large with tables and a water feature. This hotel is next to a mall--but the roads are confusing there. One plus is you can walk to O'Charley's and Wendy's from the hotel.

Room Tip: Ask for one that doesn't front the highway.
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ms_Margo about Holiday Inn Hotel & Suites Cincinnati-Eastgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Kentucky
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Holiday Inn, Cincinnati - Eastgate”
4 of 5 stars Reviewed January 20, 2012

All staff very friendly & accommodating. The room was clean & comfortable. Liked that the pillows were labeled firm/soft...etc. Only disappointment was the restaurant. As I had joined the Priority Club, the breakfast buffet was comped, but regular price was steep considering the quality of the food.There was a simple lunch buffet of a variety of sandwiches & sides, but I opted for a bowl of chili that was just "okay" & fries that were good. Service was good. Lots of surrounding restaurant options & shopping. I would stay there again, & recommend this hotel.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask bankston_50 about Holiday Inn Hotel & Suites Cincinnati-Eastgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“very nice .clean .fair price”
4 of 5 stars Reviewed November 28, 2011

very nice clean place nice staff was there on weekday very quite.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask r_mcalhoun about Holiday Inn Hotel & Suites Cincinnati-Eastgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn Hotel & Suites Cincinnati-Eastgate

Also Known As:
Holiday Inn Hotel And Suites Cincinnati-Eastgate
Holiday Inn Cincinnati Eastgate
Holiday Inn Cincinnati
Cincinnati Holiday Inn
Holiday Inn Hotel & Suites Cincinnati-Eastgate Ohio
Address: 4501 Eastgate Boulevard, Cincinnati, OH 45245
Phone Number:
Region: United States > Ohio > Cincinnati
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Cincinnati
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Suites Cincinnati Eastgate. We are a conveniently located hotel near Cincinnati, Batavia, and Milford, adjacent to the Eastgate Mall and with easy access on and off Interstate 275. ... more   less 
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