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“Room Updating” 5 of 5 stars
Review of Garfield Suites Hotel

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Garfield Suites Hotel
3.0 of 5 Hotel   |   2 Garfield Place, Downtown, Cincinnati, OH 45202 (Central Business District)   |  
Hotel amenities
Ranked #20 of 47 hotels in Cincinnati
USA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Room Updating”
5 of 5 stars Reviewed February 5, 2014

We have stayed at The Garfield Suites three times and loved every time. YES, the rooms could stand some newer furniture, but it in no way ruined our stay or "made us itch". Ridiculous. That being said, and for all those complaining about it....just wait. When the furniture is replaced, rates will increase. Then, we'll hear you REALLY complaining. Their rates are incredibly low for the space in each room and location downtown. We have no complaints.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, General Manager at Garfield Suites Hotel, responded to this review, February 17, 2014
Thank you!! We are so happy to hear that you have stayed at The Garfield Suites three times and loved every time. YES, the rooms could stand some newer furniture, and, yes, we are preparing to undergo a major renovation here soon! We will always offer an incredible value for the space in each room and our location in downtown's entertainment district. We appreciate your business very much indeed! Mick Douthat
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Florence, Kentucky
1 review
1 of 5 stars Reviewed February 4, 2014

I spent one night in the hotel. I was there with an event and was suppose to get a special rate. They were understaffed, the heat did not work in the bed room and they over charged me, I tried to call the hotel several times, and no one has called me back. Unless there is 50% sales tax in Cincinnati, I was over charged.

  • Stayed January 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, General Manager at Garfield Suites Hotel, responded to this review, February 17, 2014
I am sorry that your stay did not meet your expectations. I wanted to personally invite your to contact me to discuss. Everyone on our staff takes great pride in providing our Guests with professional and personalized service, and it is very important to us that your stay with us is excellent! Please feel free to call me directly at 513.421.3355 ext. 2 to discuss at your convenience. Mick Douthat
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Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 30, 2014

An older hotel that shows its age. However, the rooms (suites) are fairly large (bedroom, living area, kitchenette, bathroom) and the location is very convenient. Considering the cost and location, it's an excellent value.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, Director of Sales at Garfield Suites Hotel, responded to this review, February 17, 2014
Thank you very much for taking the time to offer your feedback about our hotel. We are happy to hear that you enjoyed the spaciousness of our suites and found the location is very convenient. The good news is that yes, indeed, we are planning a renovation soon. Once completed, yes, the rates will increase slightly on some nights, but we will continue to remain the best value in downtown Cincinnati...offering the largest suites you'll find anywhere in the world. Please do not hesitate to call me directly with any questions or special requests. My direct number is 513.421.3355 option 2. We sincerely appreciate your business very much indeed. Mick Douthat.
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Lucas, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2014

Though the hotel is not a new property, it was very comfortable, affordable, and the staff was excellent! The front desk, dining room, and shuttle van staff were all very good. The room (suite) was spacious and comfortable, with a fully equipped kitchen. The food in the dining room was certainly acceptable and reasonable, and the shuttle van was very dependable (read that - on time!) I will stay here again when in Cincinnati.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, Manager at Garfield Suites Hotel, responded to this review, January 29, 2014
Kathy,

Thank you very much for taking the time to provide your feedback. We are very pleased to hear that you enjoyed your stay with us at the Garfield Suites Hotel - that you found it very comfortable, affordable, with spacious suites and the staff was excellent! We will be sure to share this nice letter with all of our staff that you mentioned - the front desk, dining room, and shuttle van staff. Thanks again and we look forward to hosting you here in downtown Cincinnati again soon!

Sincerely,
Mick Douthat
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Danville, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 24, 2014

The room is really wonderful. It is more a studio apartment than a room, with a fully equipped kitchen (refrigerator, microwave, dishwasher, cooking range, oven), a large living room with comfortable sofas, a dining space and a chandelier over the dining table, a cosy bedroom, one walk-in closet and one broom closet.
I was there for only one night, so couldn't really explore the area much. Quite a few diners close by, but I could not find a single convenient store open, and it was only about 9 pm. It was quite close to the place where I was to have a business meeting the next day, and so I guess the business district is quite close too.
However, the food left much to be desired. I ordered in both dinner and breakfast, and the steak I had for dinner is one of the worst I have ever tasted. The breakfast was better though.
The upholstering of the sofas either need to be changed or cleaned. My skin itched after sitting on the sofas.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, General Manager at Garfield Suites Hotel, responded to this review, February 17, 2014
Thank you for taking the time to offer us your feedback regarding your stay with us. We are pleased to hear that you found that our suites are really wonderful, spacious and comfortable! Thank you! Regarding your dining experience in our restaurant, Café Martin we are happy that your breakfast was good, but would love to talk to you about that steak dinner more. . Everyone on our staff takes great pride in providing our Guests with professional and personalized service, AND excellent food and it is very important to us that your stay and your meals with us are all excellent! We generally receive rave reviews on our food, especially our steaks so we are curious to learn more about your experience. Overcooked? Undercooked? Lacking in flavor or presentation? Please feel free to call me directly at 513.421.3355 option 2, or stop by the front desk and ask for me if I may be of assistance. On behalf of the entire staff at the Garfield Suites - Downtown Cincinnati, thank you for choosing our hotel and allowing us to take care of you. Sincerely, Mick Douthat
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Georgetown, Ohio
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2014

Was here over the weekend. This is a older Hotel but was very , very comfortable. A friend was having a Post Christmas party for her work. So they rented a ball room and several rooms to stay the night. Each room had two separate bedrooms. Very quite ! Will be back in March and will leave another review.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarfieldSuites, Director of Sales at Garfield Suites Hotel, responded to this review, January 24, 2014
Tom,

We are pleased to hear that you enjoyed your stay with us, that you found the accommodations spacious and very comfortable.

We look forward to seeing you again in March and appreciate the opportunity very much. Please do not hesitate to call with any special requests.

Sincerely,
Mick Douthat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pikeville, Kentucky
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 21, 2014

First off, let me say that the nothing is wrong with the Garfield Suites Hotel that it can't be fixed--but it needs to happen soon and will require some initiative and investment from its owners. This hotel has great potential, but its rooms are woefully dated and in need of attention ASAP.

The location can't be beat...it's convenient to all the major downtown Cincinnati sporting, entertainment, shopping, cultural and convention venues. The on-site Cafe Martin is quite good and quite reasonably priced.

The suites, while very spacious and moderately priced, are circa 1989. They need to be refurbished from top to bottom with new EVERYTHING...tile, carpet, appliances, bedding, wall coverings, you name it. The hotel corridors are equally in need. Still, they are adequately clean, but sure showing their age. This is a place for a group of friends, not a romantic holiday, at least not until they renovate lol.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Garfield Suites Hotel

Also Known As:
Garfield Hotel Cincinnati
Garfield Suites Hotel Cincinnati, Ohio
Address: 2 Garfield Place, Downtown, Cincinnati, OH 45202
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garfield Suites Hotel 3*
Official Description (provided by the hotel):
The Garfield Suites Hotel is one of Cincinnati’s best hotels for leisure and business travelers alike, as well as for extended-stay guests. Rated the #1 Cincinnati hotel by TripAdvisor, The Garfield Suites Hotel is the only downtown Cincinnati hotel offering multiple room condo-suites compared to the standard hotel rooms that the national chains offer. If you want a lot of space and convenience at budget-friendly prices, The Garfield Suites Hotel is the best choice in downtown Cincinnati Ohio hotels. ... more   less 
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