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“not what others experienced” 4 of 5 stars
Review of Garfield Suites Hotel

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Garfield Suites Hotel
3.0 of 5 Hotel   |   2 Garfield Place, Downtown, Cincinnati, OH 45202 (Central Business District)   |  
Hotel amenities
Ranked #20 of 47 hotels in Cincinnati
Newton Falls, Ohio
Top Contributor
80 reviews 80 reviews
11 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
“not what others experienced”
4 of 5 stars Reviewed October 23, 2013

I just read some of the recent reviews, and had to post that we did not experience anything like that during our recent stay at the Garfield Suites. My daughter made the reservation so she could run in a race that was in downtown Cincinnati. We checked in right away and were given an upgrade to a suite on the top floor. It was quite nice, while some of the suite did show a bit of wear from previous renters but that is normal. It was clean and comfortable. The staff were extremely helpful and friendly. I do not quite know why other reviews were so negative, our stay was just fine. The only negative I could say would be the light by the balcony door light my room a bit too much at night. That is really not a big issue.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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665 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
1 review
1 of 5 stars Reviewed October 21, 2013

Horrible! I am high from the pot fumes and could make a wig from the extra hair in my room! The music is so loud I cannot sleep. This place is one of the worst hotels I have ever stayed in. I would rather stay anywhere else than here. It has made my trip very unpleasant.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 20, 2013 credit card Amex Card Member Review

Staff will bend backwards to help you or accommodate your needs and should be coaching others in the hospitality industry. Location is perfect, close to all important offices and landmarks but the furniture and carpets are very tired.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffersonville, Indiana
2 reviews
3 of 5 stars Reviewed October 17, 2013

Although the decor is outdated and a rude housekeeper asked me when i planned on checking out, our overall experiance was great! Staff is very helpful, and knowledgeable about their city. We stayed in 602, and it had great views.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rineyville, Kentucky
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

My husband, daughter, son-in-law and I recently stayed at the Garfield Suites Hotel for 3 nights and I can say that we were very surprised and happy with our stay. Ron checked us in upon arrival and was very helpful and friendly. We arrived early and he politely asked if we would like an upgrade to a 2 bedroom 2 bathroom suite due to the fact that our room was not ready. This was at no additional cost to us. The room was a bit dated or retro with a blast from the past furnishings, carpet, and appliances. The suite was very large and was clean with no odors which was nice. One of the bedspreads seemed to have been a little dirty with visible spots, but was promptly and quickly replaced upon request. There is a complimentary shuttle which is available on a first come first served basis for the downtown area only. Once our car was parked, we only had to take it out of the garage one time throughout the entire stay. Ashleigh and Randy were very helpful and dropped us off and picked us up promptly upon request. Randy made us feel as if he was our own personal tour guide which was very refreshing and helpful in navigating our way around. The Garfield is in a great location and within walking distance to shopping, restaurants, local attractions, museums, etc. The restaurant Cafe Martin on the 1st floor is very good and the staff was very courteous and professional. Two other staff members who were very professional and polite; Darren & Ayana added to our stay and went above and beyond to make us feel welcome. We will not hesitate to stay and the Garfield Suites Hotel again should we travel to Cincinnati in the future. The only reason that we didn't give 5 stars is due to the fact that there is indeed a need for some upgrades to the rooms in the near future which are showing signs of aging. Thank you Garfield Suites staff! We appreciate you and totally enjoyed our stay.

Room Tip: You have a choice of a balcony which is nice. Ask for ice at the desk instead of using the ice tray...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarksville, tn
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

Great hotel. Great staff. Rooms are very large with a full kitchen. They could probably use some new updated elevators they were kind of slow. But that is really the only complaint I can think of. The balconies had a great view of downtown also. Would definitely stay there again if I go back to Cincinnati.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek Michigan
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 8, 2013

The Garfield suites hotel was a very nice place to spend one night in the city. We had a 2Bd suite, which split the cost between two couples. Perfect. Unit had a full kitchen also. Beds were comfy and suite furniture adequate, but not fancy. What made our stay particularly pleasant was the wonderful staff. They went out of their way to accommodate our parking issue with a truck and trailer, as well as gave us a ride to the casino when the shuttle did not show up. Great people.
In house cafe was superb both for dinner and breakfast. Cafe Martin.

Room Tip: The view from the 15th floor was beautiful.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Garfield Suites Hotel

Also Known As:
Garfield Hotel Cincinnati
Garfield Suites Hotel Cincinnati, Ohio
Address: 2 Garfield Place, Downtown, Cincinnati, OH 45202
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garfield Suites Hotel 3*
Official Description (provided by the hotel):
The Garfield Suites Hotel is one of Cincinnati’s best hotels for leisure and business travelers alike, as well as for extended-stay guests. Rated the #1 Cincinnati hotel by TripAdvisor, The Garfield Suites Hotel is the only downtown Cincinnati hotel offering multiple room condo-suites compared to the standard hotel rooms that the national chains offer. If you want a lot of space and convenience at budget-friendly prices, The Garfield Suites Hotel is the best choice in downtown Cincinnati Ohio hotels. ... more   less 
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