My girlfriend and I stayed this past weekend (April 20-21st, 2013) at the Garfield Suites Hotel. Beyond the outdated decoration and appliances, we ran into another problem that is a traveler's worst nightmare. After arriving from our concert, we both decided to shower and go to bed to catch some shut eye before a day packed with exploring the city of Cincinnati. When we woke up, we noticed her whole right side had small bumps along her arm and forehead. We didn't think anything about it until she complained later on in the day that they started to itch. When she scratched them, they got BIGGER. She then decided to go straight to the doctor and was diagnosed with bed bug bites.
I decided to contact the hotel, as this is CLEARLY not acceptable. When I called guest services, I was told to call the sales manager, and then was hung up on. The next day, Monday April 22, 2013, The sales manager left a voicemail stating that she had professionals check our room, and there was no sign of bed bugs. I then called the general manager. He has yet to talk to me personally.
We stayed in room 803.
- Official Description (provided by the hotel):
- The Garfield Suites Hotel is one of Cincinnati's best hotels for leisure and business travelers alike, as well as for extended-stay guests. Situated in the entertainment district near the casino and Reds stadium, The Garfield Suites Hotel is the only downtown Cincinnati hotel offering multiple room condo-suites compared to the standard hotel rooms that the national chains offer. If you want a lot of space and convenience at budget-friendly prices, The Garfield Suites Hotel is the best choice in downtown Cincinnati Ohio hotels. ... more less
- Reservation Options:
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- Also Known As:
- Garfield Hotel Cincinnati
- Garfield Suites Hotel Cincinnati, Ohio