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“Will definitely stay there again.” 4 of 5 stars
Review of Garfield Suites Hotel

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Garfield Suites Hotel
2.5 of 5 Hotel   |   2 Garfield Place, Downtown - Entertainment District, Cincinnati, OH 45202 (Central Business District)   |  
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Hotel amenities
Ranked #26 of 49 Hotels in Cincinnati
Springfield, Illinois
1 review
“Will definitely stay there again.”
4 of 5 stars Reviewed April 7, 2013

I'll start off with the positives. The room was very clean, the staff very friendly and accommodating, and the shuttle service was great. Now for the neutrals/negatives...The thermostat didn't work for both rooms. The bedroom blasted hot air and the living room blasted cold. I considered calling the desk for help, but decided it wasn't a huge deal at the time. In the kitchen, drawer fronts were loose. This really wasn't a negative, particularly, but an observation none-the-less. Kitchen included glasses, mugs, plates, bowls, pots and pans, silverware and a few kitchen knives, a bottle opener, can opener, cooking spoons, toaster, microwave, coffee maker and dishwasher, along with the expected fridge, range and sink.

The bathroom was fine, but I did notice some mold across the top of the wall. The bathroom exhaust fan didn't seem to work and the bathroom is wall-papered. Wall-paper is really a bad idea for a bathroom. Again, not a complaint; just an observation. The shower had an adjustable massage-type shower head, which was very pleasant after a long day.

The living room was great--huge TV, comfortable sofa and chair. The dining set was ok, but the tabletop was wobbly. Dining chairs were comfortable.

The bedroom was very comfortable. Full closet, queen bed which I would have liked to take home with me, and tv and small chest of drawers. No complaints here, other than the hot air.

We needed a ride home from the convention center and the valet was quick and very friendly. The front desk staff and the bell-hops were very friendly and helpful with information and getting us checked in and out.

Overall, we do plan to stay here again next year when we come back to Cincinnati. The negatives weren't negative enough to warrant a formal complaint (although, had the weather been bad, I would have asked for the thermostat to be fixed), and for the price? Can't beat it. Others I knew who were in town for the same event but stayed at other hotels didn't have near the amenities the Garfield offered, and they paid the same, if not more, for their rooms.

If you're wanting up-to-the-minute decor and sheer perfection in every last detail, go find a hotel that offers that and be prepared to pay through the nose for it. If you want a comfy place to stay with an excellent hotel staff and the ability to prepare meals in the suite, and affordable parking, and affordable rates, reserve the Garfield.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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833 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Naperville, Illinois
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 4, 2013

Your opinion of this hotel will really depend on what you are looking for in accommodations. There is no doubt that this is a good value. It is an old condo/apartment building converted to a hotel, so you get two bedrooms, living room, full kitchen, dining room and full bath for $129 (when we stayed). It is in a central location downtown, with a FREE shuttle to several tourism places. Parking is in an attached garage (Consider carefully whether to get the parking package. Normal rates are only $6 max per day at the garage. The hotel offers a deal for $10/day, with in/out privileges). Breakfast is not included, but there is a cute cafe downstairs.

The downsides are many, however. The room we were first assigned was dingy and musty smelling. We had gotten the free balcony from the trip advisor coupon, but it wasn't worth the smell in the room. We were reassigned to a larger suite on a higher floor that was much better. There is new, attractive carpet in many places in the hotel, but it was installed so poorly that it is buckled (i.e.bunched up) routinely (given a poor appearance). Some of the floors have new, attractive paint, while others have very old wallpaper.
The couch, chair and lamps in our second suite's living room were new and attractive, but they were off set by the large water stain on the ceiling and the torn curtains. All of the other furniture in the room was OLD, as in scratched and marred like 1950s odds and ends, but functional. The suite was very clean so we overlooked these trifles. The sleeping accommodations, though, were what tipped the scales for me. My son slept soundly in his own room so he was thrilled with the arrangements. For us though, the bed was small (a double), the sheets fit poorly (pulling out several times during the night) and were very rough (I slept in long sleeves the 2nd and 3rd night because of the scratchiness) , and the bed creaked every time we moved. Lastly, the toilet paper at the Cincinnati Zoo was far better than what this hotel provided and we had to hold the lever to get the toilet to properly flush. Annoying, but still, it worked.

The staff was less than welcoming. They all seemed very overworked. The front desk staff were always busy when we approached, making us wait until they finished their computer or paper work whenever we approached and then they acted annoyed with our interruption. They never answered the phone when called from the room. The housekeeper woke us up at 8am the first day with several rings on the doorbell (fixed with the "do not disturb" sign the other days). The shuttle driver only spoke when we asked him a question, vs. taking the opportunity to point out city attractions. The waitresses were literally of breath from running between tables (we waited a long time for our meals). The maintenance staff never fixed the one broken lamp in the suite or the non-functioning TV remotes that we reported (there were 3 TVs in the suite, one being a Hi-Def).

If all these negatives were so awful, why did we stay? Because the suite was spacious and practical. Our waking time was actually very comfortable and relaxing. The location and transportation options were economical and practical. The fitness room was large, had a great view and had decent equipment. ...AND all the other hotels in the area were much more expensive. SO, not luxurious by any means, but very, very practical.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palermo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 20, 2013

I am staying at the Garfield for an extended period of time.The staff here has made me feel at home.They greet you with a smile and are always prepared to help you.
The Garfield is in a great location you can walk to any part of the city or they have a free shuttle to take you when needed.I would recommend staying here.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau County, NY
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 14, 2013

My daughter was auditioning at CCM in Cincinnati and needed to fly into CVG, stay 1 night at a hotel, and fly back out the following afternoon. The Garfield was absolutely perfect - there is an extremely clean and safe public bus (2X TANK bus) which runs on a schedule from CVG into Cincinnati. It has a stop about 2 1/2 blocks from the Garfield. The fare is about a couple of dollars as opposed to 30 + dollars for a taxi.
Our 1 bedroom-suite was already a very low price as it was packaged with our airfare, but then when we checked in, we were surprised to be automatically upgraded for free to a huge 2-bedroom corner suite high up with an amazing nighttime view of Cincinnati, with a full kitchen, large livingroom, accessible balcony, and 2 spacious bedrooms. We were truly amazed. In addition, the next morning, the hotel provided us with a free shuttle to CCM. The driver was friendly, professional, and drove us right to the door of our destination.
(Some guests might desire a hotel with more updated furniture and decor and with a free continental breakfast (which is not included with the night's stay) but we already felt spoiled by the excellent location, the spacious and extremely comfortable suite, and all for a very low rate.)

Room Tip: Corner suites are spacious, ask for a higher floor for a great nighttime view.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

What a great place and location! We actually live in Cincinnati and go to Garfield Suites as a quick get away. Great value for money, fantastic location and it has a Hollywood feel to it. The rooms are huge like your own apartment and the staff is very accomodating. We love it and can't wait to stay again this summer!

Room Tip: if you want a great view, stay on the southern front of the hotel on a higher floor
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arcadia, Michigan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 4, 2013

We stay here each year when attending the International Quilt Festival. Although they are a bit further away from the conference center, it's an easy walk and the front desk provides a shuttle service. The managers cocktail hour is lovely, the full kitchen makes breakfast and beverages a snap. Highly recommend!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 2, 2013

I stayed in Cincinnati many times before but usually in business hotels like hilton or westin - what a waste! This time i've decided to try something new and it was just amazing! I asked for room at high floor and got 15th, which is the highest. My room had huge living room, 2 bedrooms, 2 bathrooms and huge kitchen. Simply incredible. On top to that great working WiFi in the room, for free. Very good breakfasts and amazing bar downstairs. I was also blown away by the blues concert wednesday afternoon, where free drinks and food was served. I had truly a blast, I met great people, had successful business trip and made great shopping at Macy's. I truly can not wait to come back. This hotel is half price vs hilton, but it is just so much better in terms of atmosphere, and location remain almost the same. Best regards for Darren and the whole team, you guys do great job! Thank you for making my stay unforgettable!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garfield Suites Hotel

Address: 2 Garfield Place, Downtown - Entertainment District, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 49 Hotels in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Garfield Suites Hotel 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
The Garfield Suites Hotel is one of Cincinnati's best hotels for leisure and business travelers alike, as well as for extended-stay guests. Situated in the entertainment district near the casino and Reds stadium, The Garfield Suites Hotel is the only downtown Cincinnati hotel offering multiple room condo-suites compared to the standard hotel rooms that the national chains offer. If you want a lot of space and convenience at budget-friendly prices, The Garfield Suites Hotel is the best choice in downtown Cincinnati Ohio hotels. ... more   less 
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Also Known As:
Garfield Hotel Cincinnati
Garfield Suites Hotel Cincinnati, Ohio

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