Hotel is an older hotel. Staff is extremely friendly and professional
at your beck and call. Both times I stayed here they had a wedding going on in their grand ballroom (which can be broken down into smaller rooms) and there was some noise associated with it, but no more than normal. Our room faced the atrium with the pool, bar, and courtyard area which they use for functions. It is beautifully decorated with real and silk plants and has several raised and suken areas.

The rooms are clean and spacious with average hotel decor. Yes there are some worn elements and the carpet could be replaced, but from what I understand they are remodeling and perhaps changing flags. A shame since I enjoy the Clarion brand because it stands for full service at affordable pricing. One time I walked in without the intention of even staying in Cincinnati. We were tired and hoped to get a decent price, but a check of their central reservations said that they had few rooms left. Yet when I walked in and explained my budget situation, they were kind enough to get me a great price even though they were almost full and was able to get me a nonsmoking king
room. They also had laundry facilities where I was able to wash a few
of our garments overnight while my wife slept. I took advantage of their large business center to do some internet banking and used their ATM to withdraw some extra money.

Overall, we do like this hotel and hope in remains in the Choice Hotels family. If not, we may still take advantage because of the friendly staff.

My boyfriend and I stayed here for 2 nights in November because he had a conference at the Clarion. The hotel was indeed older but the staff was nice. Our phone was broken in the room but it didn't matter because we had cell phones. We did not eat at the hotel restaurant, but it appeared nice and reasonably priced. There is a Bob Evans right outside the hotel and down a hill. I asked for shopping in the area and was directed to Kenwood Mall. It was very very nice. Only a few exits down on I 71 South. Very easy to find and it kept me busy all day. Lots of restaurants. Also not far away (get directions) is Rockwood Commons an outdoor shopping area with great restaurants. Only about 10 mins away from the hotel. The best thing about this hotel was the location. One more thing was that we had a hard time controlling the temperature in the room. It seemed that either the air or the heat was on constantly. To get the loud fan to turn off while you slept you had to turn the unit off. That was a little annoying, but other than that I imagine that when this hotel is finished renovating the rooms, it will be very nice.

The hotel is presently being remodeled and will eventually become a Crowne Plaza. That was just a minor inconvenience.
However, it seemed dark and dreary. The staff were welcoming but the experience wasn't.
And as a coffee lover, I can't get passed the fact that the coffeemaker in the room wasn't clean when I checked in and wasn't cleaned during my 2-night stay (and no coffee the 2nd day either).
The room was OK - basic (and dated) but clean. At least the Wi-Fi worked while I was there.

I have stayed here a couple times while traveling on business. The staff was friendly. The rooms were clean. The hotel was quiet.

My only complaint is that I could not get Wifi in my room. The manger explained that they had just changed providers and were having a few problems.