All I can say is WOW! This hotel is great! From the outside it doesn't look like anything special but as soon as you walk inside you can tell that this is a great hotel! The staff is extremely friendly, the decor is very modern and contemporary, and the rooms are spacious and very well decorated! There is a beautiful atrium with a large pool and a very nice casual restaurant. My only complaint is that the rooms don't have a closet door, just a sliding curtain, which I thought was kind of cheesy for a Crowne Plaza, but other than that the hotel was great! I have found my new home away from home in Cincinatti!

I was very skeptical about staying at the Crowne Plaza in Cinci due to the fact that I found very limited review on this property. I was pleasantly suprised. Upon our arrival, the first thing that I noticed was that the grounds were very clean and attractive. I was pleasantly greeted at the front desk and check in was quick and efficient. I must say however, that I was disappointed in the size of my room. It felt very claustrophobic (King Bed Leisure Room). When I opened the door there was a small entrance way/closet area and then you were right inside of the room. (definately not worth $139 plus tax per night). Upon getting situated we decided to walk around the hotel and grab a bite to eat. As it was pretty late (almost 11p.m.) we thought that we would have to go out for food but we were graciously accomadated in the hotel restaurant by a gentleman named A.J. He made us feel very welcome and told us to order anything we would like off of the menu. I was also pretty suprised by the menu selection and prices, which were pretty standard and not overpriced. The food was good. A.J. also asked us how we were enjoying our stay and I advised A.J. that my only complaint was the size of my room. A.J. immediately took action without telling us and came back to our table with keycards to another much more acceptable room. All we had to do was move our things. A.J. had taken care of everything else. On the next day we enjoyed the lunch buffet at the hotel. The staff was very accomadating and friendly. The only thing that I would suggest is a little more training with housekeeping. We wanted to take a nap prior to attending the Jazz Festival but were unable to do so because our room was not cleaned until 5 p.m., after we had returned from taking in the city. The following day, our room was serviced earlier. However, housekeepiong only made the beds and replaced the towels. The sink, tub and toilet were not cleaned. Nor was the room vacuumed. However, overall, the staff was great. We had the opportunity to meet the hotel Manager and the Chef. Kudos to the staff (and especially A.J. that went out of thier way to make sure that we had everything that we needed or wanted. We were told that this particular property was previously a Clarion Hotel but had just been purchased by Crowne and had just gone thru a major renovation. The rooms were tastefully appointed and very clean. The public areas (pool, restaurant, bar, computer center and lobby were always clean and welcoming. When I am in the Cincinnatti area again, The Crowne Plaza will be my 1st choice for hotel accomodations.

Hotel is an older hotel. Staff is extremely friendly and professional
at your beck and call. Both times I stayed here they had a wedding going on in their grand ballroom (which can be broken down into smaller rooms) and there was some noise associated with it, but no more than normal. Our room faced the atrium with the pool, bar, and courtyard area which they use for functions. It is beautifully decorated with real and silk plants and has several raised and suken areas.

The rooms are clean and spacious with average hotel decor. Yes there are some worn elements and the carpet could be replaced, but from what I understand they are remodeling and perhaps changing flags. A shame since I enjoy the Clarion brand because it stands for full service at affordable pricing. One time I walked in without the intention of even staying in Cincinnati. We were tired and hoped to get a decent price, but a check of their central reservations said that they had few rooms left. Yet when I walked in and explained my budget situation, they were kind enough to get me a great price even though they were almost full and was able to get me a nonsmoking king
room. They also had laundry facilities where I was able to wash a few
of our garments overnight while my wife slept. I took advantage of their large business center to do some internet banking and used their ATM to withdraw some extra money.

Overall, we do like this hotel and hope in remains in the Choice Hotels family. If not, we may still take advantage because of the friendly staff.

My boyfriend and I stayed here for 2 nights in November because he had a conference at the Clarion. The hotel was indeed older but the staff was nice. Our phone was broken in the room but it didn't matter because we had cell phones. We did not eat at the hotel restaurant, but it appeared nice and reasonably priced. There is a Bob Evans right outside the hotel and down a hill. I asked for shopping in the area and was directed to Kenwood Mall. It was very very nice. Only a few exits down on I 71 South. Very easy to find and it kept me busy all day. Lots of restaurants. Also not far away (get directions) is Rockwood Commons an outdoor shopping area with great restaurants. Only about 10 mins away from the hotel. The best thing about this hotel was the location. One more thing was that we had a hard time controlling the temperature in the room. It seemed that either the air or the heat was on constantly. To get the loud fan to turn off while you slept you had to turn the unit off. That was a little annoying, but other than that I imagine that when this hotel is finished renovating the rooms, it will be very nice.