I went in expecting this hotel to be a basic hotel with hopes it would be better since it is attached to water park and a large conference center. It was basic but out dated. This place may have been great 10-15 years ago. The bathrooms were badly in need of repairs, the beds are doubles (not queens), the breakfast closed at 8:50am, the hotel indoor pool was out of order as they stated the heater in there is not working and maintenance workers were at their other hotel, and one of the elevators would not go to the fourth floor. The front desk staff had no clue what they were doing or the times of any of the services. They told us at check in the water park closed at 8pm but we were kicked out at 7pm. They told us breakfast was from 6-10am but we arrived at 850am and they were already closed and young kids were walking out and told us they were told they had to leave as they were closing. They provided wrong wi-if password and four calls to front desk later we received correct one.
I would recommend not staying at this hotel. If you are coming for the water park then stay next door at one of the different hotels and buy water park passes separate as it is the same price and I'm sure the service will be better.
- Official Description (provided by the hotel):
- This hotel features free Wi-Fi and an on-site restaurant and lounge. The Cincinnati Premium Outlets are 25.7 km away. A flat-screen cable TV and air conditioning are provided in each room at Crown Hotel and Conference Center. A coffee machine and a work desk are also included. Private bathrooms are equipped with a hairdryer and free toiletries. The hotel features a 24-hour front desk and a lounge. Other facilities offered include dry cleaning. Tradewinds Restaurant is located in the lobby at the Cincinnati Crown Hotel and Conference Center and serves breakfast, lunch, and dinner. Kings Island Amusement Park is 24.1 km from the hotel. The Cincinnati Art Museum is 25 minutes' drive away. The property offers free parking. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Cincinnati North
- Cincinnati Sheraton
- Crown Hotel And Conference Center Cincinnati, Ohio