I was looking for a room for one night in the area and accordingly didn't want to spend an outrageous amount of money to stay in a room. I used Priceline's blind bid for the highest ranked hotel in the area and ended up getting a room for $65. Checking in was a breeze and the staff was very friendly.
Upon entering my room I hadn't really noticed anything out of the ordinary I did note writing and scuffs on several walls but no biggie. I started to unpack and went into the bathroom with my toiletries to take a shower. Upon opening the shower curtain, I realized my room had not be cleaned at all. There was hair stuck to the shower wall and all over the bottom of the shower as well as dirt. The tray holding glasses and the coffee pot appeared as though it hadn't been cleaned for quite some time.
I immediately grabbed my purse and headed for the front desk. Again the staff was very great, apologized, and said we will get you another room right away. My second room was located on the 11th floor and was much, much cleaner than the first. The hallways were still kind of a mess with scuffs and drawings on the walk but you can't expect a 5 star resort for $65. I'm not sure that I'd stay here again but if I did it would be because the customer service was so outstanding.
- Official Description (provided by the hotel):
- This hotel features free Wi-Fi and an on-site restaurant and lounge. The Cincinnati Premium Outlets are 25.7 km away. A flat-screen cable TV and air conditioning are provided in each room at Crown Hotel and Conference Center. A coffee machine and a work desk are also included. Private bathrooms are equipped with a hairdryer and free toiletries. The hotel features a 24-hour front desk and a lounge. Other facilities offered include dry cleaning. Tradewinds Restaurant is located in the lobby at the Cincinnati Crown Hotel and Conference Center and serves breakfast, lunch, and dinner. Kings Island Amusement Park is 24.1 km from the hotel. The Cincinnati Art Museum is 25 minutes' drive away. The property offers free parking. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Cincinnati North
- Cincinnati Sheraton
- Crown Hotel And Conference Center Cincinnati, Ohio