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“Food's decent, restaurant kinda dirty” 2 of 5 stars
Review of Chili's Grill & Bar

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Chili's Grill & Bar
11329 Montgomery Rd, Cincinnati, OH 45249-2312
(513) 469-9888
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Ranked #935 of 1,729 restaurants in Cincinnati
Price range: $0 - $20
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Families with children, Bar scene, Large groups
Restaurant details
Good for: Families with children, Bar scene, Large groups
cincinnati
Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Food's decent, restaurant kinda dirty”
2 of 5 stars Reviewed February 24, 2013

Went there this weekend and by 8:15pm, the floor was really dirty and no one wiped down are seats before we sat down. They might be busy, but they don't sweep enough during the rush. The bathrooms are getting rundown. (water erroded tiles, for example) The food was decent, though. Our waiter was nice enough and attentive , but could be later heard loudly gossiping about building maintenance issues with another employee.

As I went to use the restroom, my foot slipped a bit. Perhaps a few drops of grease from a customer's plate had made it to the aisle in front of the bathrooms? I won't be back for a while. Too bad. The foods really pretty decent!

  • Visited February 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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8 reviews from our community

25% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Top Contributor
52 reviews 52 reviews
34 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
“Southwest Chicken Salad Is Great”
3 of 5 stars Reviewed October 9, 2012

Salad was great, and the southwester egg rolls are always good to order. There were new tablets at the table you could order food from, play games- for the kids, order desert and pay your tab. I can see service going down when the restaurant gets more attached to it. We paid our bill with the device after some time of not seeing the server, it was convenient, the receipt printed at the table.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Top Contributor
190 reviews 190 reviews
140 restaurant reviews
Reviews in 56 cities Reviews in 56 cities
71 helpful votes 71 helpful votes
“Dissapointing. Dirty. Tired. Mediocre.”
1 of 5 stars Reviewed July 30, 2012 via mobile

What happened to this place? Everything seemed greasy and dirty. The place needs a good scrubbing. Food was dissapointing. Even the interactive electronic gizmo on the table was filthy dirty.

    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Top Contributor
67 reviews 67 reviews
34 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Chili's Of Florence, KY”
1 of 5 stars Reviewed June 26, 2012

This restaurant location is not yet on Trip Advisor, but don't waste your time. I ordered a mango margarita which came lime flavored. The wait staff did bring me mango syrup to put in it. My husband and I each ordered a steak/shrimp combo meal. Our steaks were to be medium, but came out like well done hockey pucks. The server took them back (not his fault) and left us the rest of the food while the steaks were being prepared. We had eaten all the food and were just sitting there waiting. Finally the steaks came, only this time they were rare-completely red and oozing. The server apologized and sent the manager over who said "sorry about that" and did absolutely nothing else. We are not often critical, but felt something should have been offered for our poor dining experience. A free appetizer for the next visit would have gone a long way toward enticing us to come back; but instead they get this review.

  • Visited June 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“just seems a little unclean when we go in”
1 of 5 stars Reviewed July 20, 2008

just seems a little unclean when we go in

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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