The 21C is an up-and-coming modern boutique hotel which is high on style but low on know-how. The furnishings are top notch - modern furniture, Rookwood Potter accents, and museum pieces throughout the hotel. The staff is uber-friendly yet in need of hospitality training. For example, after three inquiries we were notified that our mini-fridge had been delivered to the room next door. A prompt response would have been much appreciated. Most disappointing was the noise from two nearby nightclubs - The Righteous Room and Scene. Music pumped until 2am. Upon checking out the next morning we were informed that a noise ordinance was supposed to be in effect after 11pm, yet none of the hotel management seemed to have taken any action to ensure its enforcement. Several members of our group were inconvenienced and vowed never to stay there again. I'd love to see some of the customer service issues rectified as this is a truly unique hotel with much to offer Cincinnati.
- Also Known As:
- 21c Museum Hotel Cincinnati, Ohio
- Official Description (provided by the hotel):
- Located adjacent to the Lois and Richard Rosenthal Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination.Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. ... more less
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