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“A-ok” 4 of 5 stars
Review of Phoenix

Phoenix
812 Race St, Cincinnati, OH 45202-2006 (Central Business District)
+1 513-721-8901
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Ranked #266 of 1,653 Restaurants in Cincinnati
Price range: $9 - $34
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Restaurant details
Good for: Entertaining clients
Dining options: Private Dining
Neighborhood: Central Business District
Description: Specialties Restaurant ~ Private Dining ~ Catering ~ Banquets ~ Weddings ~ Receptions ~ Business Meetings & Seminars ~ Special Events Our History The Phoenix was built in 1893, and is Cincinnati's finest example of Italian renaissance architecture. It was originally known as The Phoenix Club, the first Jewish Businessmen's organization in this region of the country. The architect was the renowned Samuel Hannaford, best known for his design of Music Hall, and also the architect for other great Cincinnati landmarks such as City Hall, St. George Church in Clifton, and the building that is now The Cincinnatian Hotel.
Cincinnati
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
“A-ok”
4 of 5 stars Reviewed June 21, 2012

Nothing too great but definitely not average. Classy place though.

Visited August 2011
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13 reviews from our community

Visitor rating
    4
    5
    0
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cincinnati, OH
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“Thanksgiving dinner was just okay to awful - menu incld.”
2 of 5 stars Reviewed December 7, 2011

As mentioned before it is a lovely place, an old men’s club, and it’s nice to visit once perhaps if you live locally. There was a pianist playing in the lobby throughout most of the dinner which was nice. We were seated right away however a couple that came a little after us was left standing at the threshold to the dining room for such a long time I felt sorry for them as they just stood there watching us diners eat and it wasn’t crowded at all, I suppose the quality of food was the reason. But the atmosphere was pleasant, the room very small so rather intimate, the servers very nice albeit slow and towards the time they were closing a waiter/busboy started singing a Christmas Carol, quite an unexpected, almost startling surprise as it came out of nowhere without an introduction or anything. His voice reminded us of Lou Rawls so it was nice though we kind of felt it was our cue to leave as it was just one song.

Well, slow service was odd since it wasn’t really crowded from 6pm on. We waited quite a bit for our first course and the main meal. One of our party felt they had sent out for the food and were probably just heating it up and not doing a good job of that. If that were the case then I would’ve thought the service would’ve been on the level of McDonald’s but who’s to say except the cooks, if there were any, and the servers?

The meal started with an antipasto plate with plain tasting but fresh mini mozzarella balls, extremely salty salami that one person said was the best salami she’d ever had, some good melba toast, wilting grapes, decent olives but how can olives not be decent? & some type of salsa sauce that wasn’t salsa plus a spoonful of blue cheese crumbles, all just tiny samples to ebb one’s appetite. As mentioned here before the food is just okay. It came out warm and quickly cooled. The rolls were ok, butter for rolls, which were warm and ok , was from a lovely mold but hard much like butter from Italy if you ask for it rather than olive oil, fresh from the refrigerator, which is always annoying to me but if you hurry it will melt on the first roll you eat, after that all bets are off; salad (how can you mess up a basic salad?) quite good; soup, bland; the turkey was sadly dry, a mix of white and dark meat served; macaroni and cheese which I had just a spoonful to see how it tasted was bland and others said it had some hard noodles at the top. The vegetables were adorable although the portions were incredibly skimpy, just two tiny baby round squashes and one thin baby carrot, the latter quite a tasty bite but really, it was just a bite. The prime rib was as thick as a steak, quite a surprise but the one person who ordered it loved it and I will admit it looked like it was the best thing they had to offer. He didn’t complain about the au jus so I don’t know if that was hot though I would imagine it was as cold as the gravy was and speaking of gravy, it was good, the stuffing was a better version of Stove Top Stuffing but not anything I would ever try again, the potatoes everyone seemed to like though two of us had the sweet potatoes which really tasted like a potato casserole and served in a tall square but I wasn’t familiar with XXX however it was ok for me, the other person hated it. The cranberry sauce had the berries in it but they were so soft if you don’t prefer that type of cranberry sauce it wouldn’t have been a problem and it was the best thing on the menu. Dessert was interesting. They advertised pie with both ice cream and whipped cream but forgot the cream though it was brought out after almost everyone had finished their pie although we mentioned it more as an afterthought wondering where it was and it was very good old fashioned whipped cream as it should be albeit without the cinnamon as advertised which wasn’t a problem for me. I would have rather had Graeter’s vanilla ice cream but the Aglamesis ice cream was good but the one person who tried the carrot cake, which they really enjoyed, thought the Aglamesis cinnamon ice cream was delicious and kept asking us to try it however looking at the dark ice cream and the thought of cinnamon in our ice cream, and I’m up for trying most things at least once, was just unappealing and the four of us declined. As will we decline to attend any other functions at The Phoenix in future.

This was the menu for 2011 Thanksgiving, which by the way was used as our placemats:

First Course
Phoenix House salad of mixed greens, walnuts, blue cheese, Bermuda onions & port wine vinaigrette – or – Roasted Butternut Squash Soup

Dinner
Oven Roasted Ohio Raised Free Range Turkey – or – Slow Roasted Prime Rib of Beef

Choice Sides
Mille-feuille Sweet Potatoes –or – Boursin Mashed Potatoes

All Dinners Included:
Sautéed Assorted Winter Squash with Baby Carrots, Family Style Gruyere Macaroni & Cheese, Family Style Stuffing, Family Style Dressing (gravy) & Cranberry Sauce

Dessert
Homestyle Pumpkin Pie with Cinnamon Whipped Cream & Aglamesis Brother’s French Vanilla Ice Cream – or – Homemade Carrot Cake with Vanilla & Butter Cream Cheese Frosting and Aglamesis Brother’s Cinnamon Ice Cream

  • Visited November 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
“Is going downhill”
1 of 5 stars Reviewed September 16, 2010

My fiance and I recently toured their facility. The building is beutiful great rooms and
architecture but that is where it ended. The sales staff seemed unorganized, and unknowledgeable about the simplest of questions. Also the sales person we were working with did not get back to us for days. I have attended other events here in the past and I know they used to be very pleasant and easy to work with but that was not the case for us. I strongly suggest that you look else where.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cincinnati, oh
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“VERY UNPROFESSIONAL and MISLEADING (reception place)”
1 of 5 stars Reviewed August 27, 2009

I was so disappointed in the shear lack of professionalism here. My fiance and I actually like them at first, but their attitude changed immediately when we asked to ammend their contract.

Their contract says you can postpone the wedding in the case of a "catestophic event" What is that??? The contract does not define this at all! So we asked they add that a catestophic event is defined as a death of a family member within 2 weeks of the wedding. Simple right? We don't want a wedding and a funeral in the same week God forbid it happens.

They then responded by saying, "Well don't you think you family member would want you to have the wedding." WHAT? Then my fiance said, "my dad actually just died of cancer and I know my family wouldn't feel like having a wedding the same week. They ACTUALLY said, "I hope your run of bad luck ends this time around sweetie."

I thought my fiance might go nuts. That is so VULGER AND THOUGHTLESS!!! Then if that wasn't enough they have very misleading price packages.

Their packages claim in bold writing, "Price per person INCLUDES TAX AND GRATUITY." It says this in bold on their pamphlets. So we figured the $85 per person price times the number of guests would give us the total. WRONG! They take that price and then back out tax and gratuity until later making the package at least $3,000 more than they said.

Completely dishonest and then never responded to us when they said they would. They told us they would respond with email of their contract changes and they never did.

I strongly suggest you LOOK ELSEWHERE. There are so many other vendors that would be willing to meet the customer half way unlike these people.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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A TripAdvisor reviewer on Facebook
“Was there for an event, food was dry.”
2 of 5 stars Reviewed December 17, 2007

Was there for an event, food was dry.

Was this review helpful? Yes
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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