Jeff Ruby's is excellent and borders on amazing for a steakhouse. I have had the opportunity to enjoy many of the upscale chain steakhouses (Morton's, Flemings, Ruth's Chris, etc.) as well as a number of the "well known" smaller places (St. Elmo's, Pappas Bros., Vic & Anthony's, Bob's, etc.) and have found one or two that are very good competition on the food quality (e.g. Pappas Bros.) but none that can match the quality of the table service. I expect good competent service at any upscale restaurant but Jeff Ruby's training of their bar and wait staff goes above and beyond. Even the person who fills water glasses and clears plates is professional, polite, and attentive. The waiters are excellent at being "around" but not "in your face" and I've seldom felt like I was being rushed to finish my meal. Meal timing is very important to me if you're having drinks, appetizers, salads, mains, dessert, and Scotch and these guys know how to pace everything so that you don't end up with courses overlapping, too long of a pause between courses, etc.
My only criticism is that I don't find the "managers" to be very friendly. I've been going to Jeff Ruby's about 6-8 times a year since the place opened and I've never felt like the management was very warm or welcoming. They do the obligatory stop by the table to chat for 30 seconds to make sure everything is okay but not really much of welcome on the way in if they happen to be at the hostess stand and not much more. Good thing they're a very, very small contribution to my experience.
Top notch steak, great sides, a good bar, and nearly perfect service. I'm not sure what more you could ask for. Maybe "cheap" would be something to ask for but I think you get what you pay for.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.