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“RUDE OWNER/MANAGER AND STAFF” 1 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   2463 E. Sharon Road, Cincinnati, OH 45241 (Formerly Sharonville Inn & Suites)   |  
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Ranked #23 of 49 hotels in Cincinnati
michigan
1 review
3 helpful votes 3 helpful votes
“RUDE OWNER/MANAGER AND STAFF”
1 of 5 stars Reviewed March 19, 2012 via mobile

I have been traveling for 32 years and I have never delt with a rude owner/manager and counter help like this place. First of all the room smelled musty. The hot breakfast was cold and the coffie was not drinkable. They charged us extra then what the web site said and when you ask them to fix it they said you have to talk to the owner/manager which won't be in till the next day. When you do get to talked to the owner/manager he gets mad at you and won't listen to what you even have to say. Very rude !!! . Keep your money and go down the street. I have stayed at other country inn and suites and they all have been five star ratings in my book, this location I wouldent give them 1 star.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 people have reviewed this hotel

Traveler rating
    11
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    8
    7
    7
See reviews for
22
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
New Orleans, Louisiana
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2012

Newer-seeming property off I-75 located down hill from the interstate so no road noise. Room was very clean and two queen beds comfy. great shower. We were a mom and two kids, and I felt very safe. Desk clerk very helpful. We were located on the ground floor near the Montgomery end of the building and in the morning, I came out of the room at 6:30 to see red lights flashing and discovered that an oil tanker had fallen off the back of its tractor while crossing the railroad tracks. We did not hear a peep of all this commotion!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Celina, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 1, 2012

This place was horrible. It smelled badly of mold. I don't know if it was the heating unit or just the building that smelled. Also on the motel's website it says that rooms have frigs and microwaves. Ours did not have. If you have to request one it should say somewhere on the site. It was New Year's Eve and a Saturday night when we stayed and there was hardly anyone staying. I think this place has a bad rep.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
96 reviews 96 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 29, 2011

I work for Carlson Hotels as a manager and this hotel didn't exactly pass for my standards within our own brand, but still, all we needed was a cheap hotel room for one night for a trip to King's Island with friends. Location was perfect and close to the park, close to the other nice neighborhoods of Cincy. Beds were comfy, pillows were fine, and the AC worked well. My friends really enjoyed the hot tub and pool, however the area wasn't stocked with towels. Breakfast was fine and check in procedure was seamless. After all, when you are going to an amusement park, all you really need is a clean, safe, and comfy place to lay your head. We aren't very picky when it comes to a simple weekend away from work. Other reviews mentioned trains at night. We never heard a thing and I never saw a train in the area. I didn't hear any noise at all from outside.

Room Tip: All rooms are fine, the area isn't noisy.
See more room tips
  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Meadow, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 28, 2011

Loved Country Inn and this one has all the atmosphere and accoutrements- we scheduled to stay 8 days- left after 2- internet kept dropping out- router over heated is in lousy place needed to keep resetting it- frustrating losing work and waiting for pages to load at Commodore 64 speed. Staff was frazzled but patient with ours and other peoples complaints- the manager wasn't he was surly and unreliable- We switched to Hawthorne- cheaper price- same breakfast and cookies but with full stocked kitchen and 42in HD TV- wednesday night - free pizza and garlic bread and soda in evening- We have a new favorite

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MI
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 11, 2009

Unfamiliar with the area so used my AAA guide book. Not up to 3 stars. Room needed update . Shower was poor and from the looks of it, not even sure it would work. Coffee for breakfast had to come from your room as machine was broke. Pool needed cleaning. Good point=Nice helpful lady working desk at night.

  • Stayed November 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 18, 2008

Typical for Country Inn & Suites, this one has a nice breakfast, clean rooms, and polite staff. However, a freight train runs half a block away all through the night (we counted 8 during normal sleeping hours - we didn't sleep much) and blasts the horn as it goes through the intersection behind the hotel. I would recommend getting a room on the front side of the hotel if you stay here.

  • Liked — Cleanliness
  • Disliked — LOUD freight train
  • Stayed February 2008, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites

Address: 2463 E. Sharon Road, Cincinnati, OH 45241 (Formerly Sharonville Inn & Suites)
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 49 hotels in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
Indoor heated pool and spa free Hot Breakfast Near shopping and reasturants.Great location!at a great price ... more   less 
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Also Known As:
Country Inn And Suites Cincinnati North
Country Inn & Suites Cincinnati North Hotel Cincinnati
Cincinnati Country Inn
Quality Inn & Suites Cincinnati, Ohio

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