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BEST WESTERN PLUS Hannaford Inn & Suites: Traveler Reviews

5900 East Galbraith Road, Cincinnati, OH 45236 (Formerly Hannaford Suites Hotel Cincinnati)
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Ranked #10 of 62 hotels in Cincinnati
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76 reviews from our community

    Trip type
Traveler rating
    38
    20
    9
    8
    1
Date Rating
Gainesville
1 review
“Better than average, but breakfast/Happy Hour is a joke”
3 of 5 stars Reviewed November 3, 2012

I have stayed here a couple of times over the last year. The hotel is privately run and is in better condition than most I have been at, with good linens, furniture and beds. As others have noted, it is in a very convenient location in the Kenwood area.

Having said that, the breakfast/Happy Hour here are poor and cost them a star. Breakfast is typical bulk-mix concentrated fruit juices, single-serving cereal, vending machine pastries, a waffle machine and bagels. They are frequently out of items (juice, milk, waffle batter) and the staff responsible for restocking the area/cooking are foreign, surly and indifferent when you ask them for anything.

The "Happy Hour" consists of a single party sized bowl of potato chips or pretzels and a single dessert-bowl sized bowl of salsa for everyone, along with a single 10 oz. plastic cup of Light beer per guest. I have never seen the bowls refilled after going empty and after the 2nd visit, have given up completely on Happy Hour.

Overall, this is a better-than-average hotel that could be great if they didn't cheap-out on the food.

Room Tip: The hotel is directly next to I-71, so if you are sensitive to road noise, you'll want to reques...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask John S about BEST WESTERN PLUS Hannaford Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Grove, Minnesota
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
“Slightly Better Than A Converted Hampton Inn”
3 of 5 stars Reviewed October 31, 2012

I stayed here for one night on a business trip in late October, 2012. I arrived late on a Sunday night to find a sign waiting for me saying that the desk clerk was away and would return shortly. It turned out she was just in the breakfast area watching Walking Dead on the TV and was able to check me in quickly. She was quite friendly and was able to direct me to open restaurants in the area.

I was given a first floor room, which I don't think was used very much. It had a staleness about it and the previous guests left a comment card on the counter dated from early September. I found the room to be generally clean, but with specs of dust or dirt on the bathroom floor and hair that clearly wasn't mine in the bathroom sink.

Since I was only there for one night, my primary concerns were "did the TVs work?" and "was the bed comfortable?" The answer to both of those questions was "yes." The TVs were both great for Sunday night football in high def and I slept very soundly in the bed.

Breakfast started at 6:30am, but as noted elsewhere, the omelet station did not start until 7am. I came down right at 7am and was first in line. By 7:15 the line was very lengthy and the breakfast area was packed. Beyond the omelet, coffee, and juice, the breakfast area was not much to speak of. There were boxes of cereal, some stale looking breads, some packaged rolls, and a waffle maker. I was hoping for fresh fruit and possibly a pastry or donut from a local establishment, and I was out of luck. The pastries were packaged and didn't look so good.

Overall, I would characterize this place as "fine." The location is definitely wonderful, very close to the mall and the surrounding shopping. If you don't require much from a hotel, this could be the place for you.

Room Tip: I would avoid rooms facing the freeway. I also don't like a first floor room, but this one was...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Distrito Federal, Argentina
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Great breakfast”
4 of 5 stars Reviewed October 15, 2012

I have stayed at the hotel for 4 nights. It is located in a great area- close to the mall, restaurants, stores, and the highway. The staff were really nice and helped with anything I needed. They told me when I arrived that they clean the room only once a week and that if I wanted more than that then I should tell them. I did not ask them to clean but I would have preferred that they had emptied the garbage cans. Also on the last night a big group arrived and when I went down for breakfast in the morning there was nowhere to sit. Maybe they could have arranged specific hours for the group to eat and then notify the other guests when it's best to come for breakfast.

Room Tip: Rooms on the first floor are better since there is only one elevator and it is slow
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OshratM about BEST WESTERN PLUS Hannaford Inn & Suites
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Butler, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Overnight Stay”
5 of 5 stars Reviewed October 7, 2012

My husband and I recently stayed at the Hannaford Suites. We had one of the suites. It was huge and included a full kitchen and separate lounging area with a TV in additon to a TV in the bedroom. It was clean, had appropriate blackout curtains, a white bedcover instead of a filthy bedspread, and a pillow top king-sized bed. I thought it was well-appointed. The free breakfast was great (pay attention to the times the omelets are served) and the staff kept things serviced. Our trip was quick and stressful due to illness in the family. It was a nice over-night retreat.

Room Tip: I have no idea - we happened to get one nearer to the traffic side but I still didn't notice noi...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lenna C about BEST WESTERN PLUS Hannaford Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great stay!”
5 of 5 stars Reviewed August 18, 2012

Very nice property. Was visiting Xavier to move daughter in for the school year. Right on and off interstate. Also convenient to Downtown Cincinnati. Everything you need -Malls/food/etc- right around this safe neighborhood. First impression provides a more upscale appearance, when not knowing what to expect based on a couple of reviews. Chose this property based on TripAdvisor reviews. Not disappointed. Room in very nice shape, 1 bedroom suite more than enough room. Included a sleeper sofa. Bathroom in great shape, nice shower. I'm 6'3" and a lot of times shower head is at low height or of poor quality, but not here. Standard comp breakfast, with waffle maker AND cooked to order omelets. No one to clean tables during the busy a.m. crowd, but guests could have been a little more respectful and cleaned up after themselves. Our stay here was all good.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Blindref about BEST WESTERN PLUS Hannaford Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Hannaford Inn & Suites

Also Known As:
Hannaford Hotel Cincinnati
Cincinnati Hannaford Hotel
BEST WESTERN PLUS Hannaford Inn & Suites Cincinnati, Ohio
Address: 5900 East Galbraith Road, Cincinnati, OH 45236 (Formerly Hannaford Suites Hotel Cincinnati)
Phone Number:
Region: United States > Ohio > Cincinnati
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Cincinnati
#7 Family Hotels in Cincinnati
#11 Business Hotels in Cincinnati
Price Range: $$
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