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“quiet and comfortable and affordable” 4 of 5 stars
Review of Fairfield Inn & Suites Cincinnati Eastgate

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Fairfield Inn & Suites Cincinnati Eastgate
2.5 of 5 Hotel   |   4521 Eastgate Boulevard, Cincinnati, OH 45245 (Formerly Country Inn)   |  
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Ranked #16 of 48 Hotels in Cincinnati
Brighton, Colorado, United States
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
“quiet and comfortable and affordable”
4 of 5 stars Reviewed October 18, 2013

This Fairfield Inn is far enough from the highway that you don't hear road noise. We travel with a cooler, using freezer pack, so a refriferator with a freezer is something that I look for when selecting a hotel. This hotel delivers on everything they promise. I was happy that we could get scramble eggs and sausage for breakfast. Most places only offer waffles.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, November 11, 2013
So glad that you enjoyed your stay with us, our breakfast has had another recent addition of bacon also. We appreciate your taking time to review our hotel and look forward to your return visit, our thanks to you!
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64 reviews from our community

Traveler rating
    21
    27
    11
    2
    3
See reviews for
21
6
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013

This is a fresh and modern hotel. It is clean and the staff is hospitable. It's nice to stay somewhere that is modern and bright. We've got a mini fridge and microwave in the room too.
The pool is being fixed but they have made arrangements for us to swim at another local hotel if we'd like.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, November 11, 2013
We are very pleased that you enjoyed your stay and appreciate your understanding of the pool. Please note repairs to the pool are complete so plan to come and take a swim here on your next visit! Thank you for your review.
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Cankton, La
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

The check-in staff were friendly, courteous, and went out of there way to accommodate our two families on our recent day. The breakfast buffet included sausage and scrambled eggs which was a nice addition. The rooms were quiet and everything worked.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, September 10, 2013
Glad to hear you enjoyed our new hot breakfast items! The fresh fruit and biscuits and gravy have also been getting great reviews from our guests! Thank you for taking your time to write a review, please visit us again if you are in the area.
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Florida
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2013

Quick one night stay. Great free breakfast, always a hit with kids. No problems checking in or out, staff was great. Near a very unique grocery store called "Jungle Jims" World Market which is worth checking out if you aren't from the area (it's right down the street). Pretty standard Fairfield Inn, free internet etc.

Room Tip: Stay away from the room next to the elevator if possible.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, September 10, 2013
Thank you for your review, Jungle Jims is a very unique experience and very close to the hotel. We look forward to your return!
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Macon, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2013

heating/airconditioning units only work about half the time. The smoke detectors have gone off in 3 different rooms I've stayed in IN THE MIDDLE OF THE NIGHT!!!! The employees/staff are the BEST IN THE INDUSTRY!! Always courteous, helpful & so sweet. However, they can only offer what they have to work with. The hotel is in need of maintenance. The breakfast is always hot & delicious, & they have CHOCOLATE MILK!!
As I said, if I were basing it on the STAFF ALONE, I would give this hotel TEN STARS!! But the facility is only worthy of about 2 stars

Room Tip: For service with a smile, stay here. But if it's hot outside bring your fan. And you might want...
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, August 26, 2013
Hello,

Thank you for your review, my apologies for the issues that you have encountered! We continue to work to resolve the issues such as you have outlined - your comments will be shared with all staff as a learning tool so we may prevent other guests from experiencing the same issues. Your service comments are appreciated and will be passed on as well, again thank you for your review.
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Virginia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 23, 2013

I have reviewed this hotel twice before, and I should immediately note some improvements:

1) The towels are much nicer than before -- my last review noted that they were thin and cheaply made.
2) The free breakfast is much better. It wasn't bad before, but in addition to the waffle maker, there are now hot scrambled eggs, and both pork and turkey sausage patties.
3) There is a huge amount of road construction nearby, but it is now possible to get to the hotel from westbound route 32. Note that I said "possible" and not "easier", for you must still navigate the parking lot of Charley's to get to this hotel. I know this isn't the hotel's fault, but still it should be noted.

The hotel was previously a Country Inn & Suites, so it doesn't have the standard Fairfield architecture. Nevertheless, the hotel is fairly quiet, and it seems to be well managed. The desk clerk was very pleasant and friendly, and I wish I had noted her name. She was there when we checked in around 5pm, and was still there in the evening. We needed to change rooms, because I inadvertently booked a king, and needed 2 queens. When I returned to the front desk, she was wiping down (as in cleaning!) the front desk. And I mean cleaning it, like it was a kitchen counter. She was industrious, and seemed to be everywhere at once. I've noted steady improvement in the desk clerk staff at this hotel. I believe they've now reached the pinnacle.

Room Tip: Request a 3rd floor room on the west side, away from the elevators. This gives you the best opportu...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, August 26, 2013
Hello,

Your noting the changes is appreciated! Your comments will be shared with the staff, we thank you and look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Albans, Vermont
1 review
5 of 5 stars Reviewed August 17, 2013

This was our first experience with the Fairfield Inn Marriott. Absolutely pleasant stay overall. Kind & friendly staff, beautiful suite and very nice complimentary breakfast made our stay all that much more enjoyable.

Room Tip: We stayed in a King suite on third floor right across from elevator. Very quiet, pleasant indeed!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce J, General Manager at Fairfield Inn & Suites Cincinnati Eastgate, responded to this review, August 19, 2013
Dear Kristyn,

So glad you enjoyed your stay and my thanks to you sharing your experience. We look forward to your return and thank you again!


Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Cincinnati Eastgate

Address: 4521 Eastgate Boulevard, Cincinnati, OH 45245 (Formerly Country Inn)
Location: United States > Ohio > Cincinnati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cincinnati Eastgate 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites by Marriott® Cincinnati Eastgate. Located east of downtown Cincinnati, we are the perfect hotel for business and leisure trips. Our hotel features a business center, exercise room, heated pool and spa, and guest laundry. Complimentary Wi-Fi is available throughout the hotel and in all guest rooms. We are conveniently located near Kings Island, Coney Island, Paul Brown Stadium, Great American Ballpark, and Riverbend Music Center. We are just a short trip away from Siemens, Senco, and Lunken Airport. Whether you are traveling for business or pleasure, you are sure to enjoy your stay at the Fairfield Inn & Suites by Marriott® Cincinnati Eastgate. ... more   less 
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Also Known As:
Fairfield Inn And Suites Cincinnati Eastgate
Fairfield Inn & Suites Cincinnati Eastgate Hotel Cincinnati
Fairfield Inn Cincinnati
Fairfield Cincinnati
Cincinnati Fairfield Inn
Fairfield Inn & Suites Cincinnati Eastgate Ohio

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