This was a pretty typical Fairfield Inn. The lobby area was clean and inviting. Front desk person was really nice.

The suite was a big room with a partial wall - not a separate bedroom, but that's becoming more typical. It should be fine unless you are counting on someone sleeping while you are in the living area.

The bed was comfy and the heater had a thermostat (much better than "high heat" found in some other places).

The bathroom was pretty clean. The toilet would get a little stuck so every so often, there was a "ghost flush" - flushed without anyone in there.

Breakfast was pretty typical, but I did appreciate that it was set up a half hour early... thanks!

Also good: free Internet without the need to type in a secret code.

The location is pretty good - although enter through the restaurant! When you get there, you'll see what this means. No problem, just saves a "Oh, THAT'S the entrance over there?"

Would we stay here again? Sure, assuming the price was right.

Stayed at this Fairfield recently and the service was exceptional. When I checked in, I inquired as to if they still offered cookies and the girl behind the desk said they were in the oven and would be done in about 20 minutes. I asked her to give me a call when they were done and I would come down and get 1.....or 2. To my surprise there was a knock on my door in about 20 minutes and she actually brought a plate of cookies to my room and included a carton of milk because "you have to have some cold milk with those cookies". I thanked her immensely and wanted to let you know what kind of service you can expect. Makes traveling easier.

I was in town with family to plan for my cousins wedding. We had lots to do in a short amount of time. The staff was super accommodating to every possible need we had. The rooms are larger so you do not feel like you are sitting on top of each other. The entire hotel, rooms, bathrooms, pools, lobby etc was very clean. I have several more road trips planned for wedding stuff and will be staying at this hotel every time. I cannot say enough great things about it.

Upon checking in, we were assisted by Sonya. She was absolutely wonderful. We had a very long trip to Cincinnati and arrived early on Friday morning, before the normal check in time. She was able to help us get right into a room, which was much appreciated because we were exhausted and had no other place to go. My husband and our son went right to the room to sleep, since they had not slept yet. I went to the lobby/breakfast area to work from my laptop, because I had to work a whole 8-hour day. Sonya approached me because she could see I was having a hard time working with all the noise going on in the breakfast area. She went above and beyond to make sure I had a quiet place to work (I work in sales and am on the phone a lot). She was very kind and very professional. This honestly made my whole day!! I was very impressed at how outgoing she was, and how she went above and beyond (out of her way) to help me find a quiet place to work. I really enjoyed her personality as well...she is my kind of person!! :)

Our entire stay was wonderful - the breakfast was great, the pool and hot tub was so nice, the room clean and roomy. We travel to Cincinnati a couple times a year to see family. We used to stay at the Holiday Inn right next door, but from now on we will only stay at your hotel. (I think we assumed the Marriott would be too pricey, when in fact we spent less than what we did at the Holiday Inn.)

I truely think that in today's world, people don't take the time to recognize good customer service. Everybody we dealt with at the Marriott was wonderful, and Sonya especially stood out.