I was in the area for three nights to attend a family reunion with two of my daughters, one grown the other special needs. We arrived late and were lucky to find a room as two big events were happening in the area. I used to live near there and was surprised so much was going on. Rooms used to never be a problem, surprise. Everything was very good except we had a problem with towels being replaced.

The staff would pick up our dirty towels when we placed them on the floor as requested. However, one time no clean towels were left in the room to replace the dirty ones. We returned from our relatives home at 11 PM to no towels in the room. I went to the desk to get some. I was ticked but OK things happen. The next night we only had one clean towel and the extra blanket for the pull out bed was gone. Once again I went to the desk for more towels and a blanket. The next night our room was not even touched. The dirty towels were not picked up. I was not happy! I went to the desk, explained the situation, and got clean towels.

The next morning was check out time so I talked to the manager. I told her I knew the hotel was full but this was not acceptable. The maid claimed that we had a "do not disturb" sign on our door. Yes we did until about 9:00 AM. I made absolute sure the sign was not on the door when we left and it was not on it when we arrived back. I was not happy but I was nice. I requested a break in price. She gave me one night free. Good PR. I am not hard to please so this made me very happy.

This goes without mentioning the three hour power outage one evening caused by a bad storm. This was not the hotel's fault and they dealt with it the best they could. And as for the smokers in Jimathome's review, the maids smoked at a table away from the main entrance in the parking lot.

My wife uses Marriott a lot and she was very surprised about the towel problem. I was too. Over all I would have given this place a 4 or 5 except for the towel problem so I must rate it down to a 2. I might stay again at this location but probably not a first choice.

Staff was super friendly, very helpful, and willing to accommodate! The continental breakfast seemed to be a little bit better than most places in the the same price range. A little pricey for what you are getting, but I would still recommend it. It would be nice if the beds were tempurpedic!

I prefer to stay in Marriott's and I was not disappointed. The front desk staff was very nice and funny, she made us feel very welcome. The room was clean and the bed was very comfy. I booked a suite and thought it would be two seperate rooms, it was not and the pull out couch was only a twin. This was my fault for not reading the description better. It was a nice big room though with a half wall between the living room and bed area. The breakfast was ok, there was alot of items to choose from, but I've never been thrilled with hotel food. While it was not as fancy as other Marriott hotels I've stayed at, it was clean and comfortable which is a top priority.

In my first review of this property, I noted its location, convenience, and decor, as well as a problem with smokers congregating near the entrance. I'm happy to report that the latter is the only thing that has changed, and that for the better. Perhaps there are fewer smokers on the staff, but the area around the entrance was not engulfed in a fog. I don't mind -- as an ex-smoker, I *enjoy* second-hand smoke -- but others do, and an improvement should be noted.

There are a few items that I either did not comment upon earlier, or did not notice. The towels are quite thin -- as in, cheap motel thin. I don't remember this from my earlier visit.

My third floor room faced east, and was thus lit by 1 billion candle-power lights in an attempt, I assume, to alert travelers from as far away as Boston that they are approaching the Eastgate Fairfield Inn. The hotel thoughtfully provides blackout curtains to staunch the flow of light, but if you need to sleep in a dark room, move to the west side of the hotel. On a positive note, as long as you have quiet neighbors, the hotel seems well insulated from the outside. Despite being located near a busy highway, it was quiet.

For breakfast, there's a waffle maker, muffins, bagels, fruit, hard-boiled eggs, and a variety of things to be microwaved. Breakfast starts at 6 on weekdays, and 7 on weekends. The lady who staffs the breakfast area was very nice, but a little slow to get things out on the weekends. We had to ask for cream cheese, butter, and sausage & egg biscuits that were available during the week.

All in all, I found it a fair value, and I will likely stay here again. It's slightly less expensive than the neighboring Holiday Inn, and although more expensive than the nearby Comfort Inn, it's much nicer.