I made a reservation for a 3 night stay in which I called the morning of and told them it would only be for 2 nights. The front desk told me no problem she would make the change and the confirmation number would stay the same. When I arrived to the front counter Sheldon said my reservations had been cancelled (very rude) and there was no rooms available. There was no help offered from the front desk with helping me find some where else to stay. Weeks later I found out they billed my credit card for one night stay even though I did not stay. I called their corporate office several times before a response back and then nothing was done. Bad customer service, no more Holiday Inn's for me.
- Official Description (provided by the hotel):
- The newest addition to the heart of Cincinnati is the Holiday Inn Express Hotel & Suites. We are conveniently located on I-75 at Exit 6, adjacent to Cincinnati Downtown, Norwood and Clifton. This beautiful hotel is close to Downtown, Cincinnati Zoo, Cincinnati Convention Center, Norwood and Kenwood Mall and many restaurants within 3 miles. We offer 54 spacious guest rooms that include Kings, Doubles, King Suites with a twin pull-out couch and Jacuzzi Rooms. Special in room amenities are 25-inch color TV, 2-line Phone, free high speed internet, voice mail, microwave / refrigerator, coffeemaker, iron with board, free local calls and free parking. Hotel Features include smoking and non-smoking rooms, complimentary Deluxe Continental Breakfast, Fitness Center and a free morning paper. BUSINESS : Procter & Gamble, Sun Chemicals, Enerfab, Cognus & G.E. HOSPITALS : University, Good Sam, VA, Children's, Bethesda, Christ. UNIVERSITIES : University of Cincinnati (UC), Xavier. Local Attractions are Cincinnati Zoo, New port Aquarium, Bengals Football, Reds Baseball, Cincinnati Museum Center, B&B Riverboat, Kings Island, and the Argosy Casino. All rates are based on double occupancy, there is a $10 charge for each additional adult. Roll-away beds are available for a charge of $10/night, complimentary cribs are also available on first come first basis. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Cincinnati i-75 Hotel Cincinnati
- Holiday Inn Cincinnati
- Cincinnati Holiday Inn
- Comfort Inn & Suites Cincinnati, Ohio