We have stayed here several times and are never disappointed. The staff is wonderful and friendly. We used our Marriott points, called the day before to get a great view as promised last time and we were upgraded to a corner suite. So spacious! We arrived a little early, but only had to wait 10 minutes until our room was ready. Had a great view of the Ohio River and Newport. It snowed and Lytle Park across the street was beautiful at night. Ate dinner at the Phelps bar, got the wrong sandwich, but it was fixed quickly ( I've waited longer at places for the entree) Went back to the bar later for a snack- The homemade chips were to die for, made when order is place, they were hot and tasty- not at all soggy. Breakfast in the morning great as usual, check out easy, Valet guys are the best. We will return!