In Cincinnati for a wedding/ family reunion, the Residence Inn turned out to be a highlight. The rooms were spacious and the gathering places were comfortable. Like home, comfortable.
But what stands out is the professional yet genuinely friendly staff. What a nice change from the corporate-courteous personnel I usually find. I can't help but think that the Residence Inn is a good place to work. Unhappy employees tend to lose their humanity.
In my book, the excellent breakfast choices, comfortable well-designed rooms, location, and other amenities come in second to my feeling truly welcome.
Thanks to all at The Residence Inn and keep it up! My first choice in Cincinnati!