As a consistent traveler to Cincinnati, I have to say that this has been my very best hotel experience out of all my visits here. I arrived at the hotel at 10:00 am and not only did they have a room ready but they gave me an upgraded room free of charge. My room was perfectly clean, roomy and comfortable. The service here is impeccable and the staff is some of the friendliest I've encountered in all my travel. I will make this Residence Inn my only hotel for all future stays in Cincinnati.