We are glad we booked our room in this hotel. We had some misgivings about this hotel because of the bad reputation of the neighborhood, but we did some more research and took a chance. I am very glad we did not shy away from this wonderfully located and quite nice hotel.
Some people complain about paying for the parking and how the parking lot is run by the city, etc. I've stayed in hotels where something like this was the case and the parking lots are inconvenient, expensive, etc. This parking lot is right outside the hotel and as these things go, it is a bargain at $9/day. Many hotels inside cities offer parking for far more expensive fees and much less convenient. Don't let $9 get in the way of your comfort and convenience.
The neighborhood did not appear to be unsafe or unsightly. Perhaps we were fortunate but we had absolutely no problems or even the appearance of a problem with that. Not far from the hotel on Ludlow street we found a vibrant area with lots of restaurants, stores, etc. We ate at the Om Eco Cafe which was very nicely appointed and the food and service were quite good. Perhaps a little on the expensive side, but not too bad.
The suite in the hotel was on the 5th floor and it was enormous! The king sized bed was practically lost in the room. Very clean, very nice. They offer a refrigerator, microwave and coffee maker. the fridge and microwave are in a separate area which boasted a nice size counter as well as a sink. The bathroom is separate from the lavatory which makes it more convenient to use.
They offered complimentary hot coffee and chocolate in the lobby area, the breakfast was OK, nothing to write home about, but adequate and par with most hotels.
I would give it 5 stars, but the bed was not as comfy as I've come to expect in most better hotels, so I did not sleep as well as I would have liked. To be fair, it might have been that my long drive during the day caused the discomfort at night. Overall, I give this hotel a thumbs up. If you have a similar experience as we did, you'll probably be happy to have booked your room there.