The hotel was very busy upon arrival but the young men at the front desk greeted everyone in a pleasant and professional manner. Our room was very clean. The bedding was especially comfy. Special thanks to Wanda and Dewayne in the breakfast room the following morning. They happily welcomed each guest and tirelessly cleared and managed each table and asked if everything was okay. They brought beverages and other items to guests if they needed them. The best breakfast experience we have had at a Hampton to date. Did not use the pool or exercise room so cannot comment on that. There is a parking fee which was told to us up front and is added to the final bill. All in all, a convenient location close to the University of Cincinnati and the major hospitals.