We stayed here on Christmas night and everything was terrific except for one thing (hence the 4/5 stars). The place seems really new and was very clean. Price was reasonable, fitness room was great, and the pool was good for the kids. Parking was free and it wasn't too far from the highway. We were just passing through, but the hotel is clearly in a central location uptown and I could see why that would be a big draw for others.
Timm at the front desk checked in our family of 4 (two grade school kids, my husband and me) and was wonderful. He was professional, friendly, knowledgeable- all you could ask for in a front desk employee who had to work on Christmas. We brought our dinner and ate in the lobby (microwave was available, good seating, and a big tv for the car-weary kids). Very nice.
The rooms were clean, spacious and modern. There was free Wi-fi, cable TV, comfy beds, decent towels and a good shower. I suppose we all would have slept like babies except for the one thing- that dang in-room heater/AC unit cycled on and off all night. It was horrible and there wasn't anything we could do about it. Very frustrating for an otherwise stellar hotel. Breakfast and a good run on the treadmill with a dip in the pool for the kids (plus check out at 11am) made it all a good place to stay.
We'd stay here again... but only after checking the working order of the in room heater/AC unit.