The This hotel would get zero stars if that were an option. I attended a convention here and while they told us over the phone that they were booked solid, it was not the case. The hotel was nearly empty but they conveniently "lost" everyone's reservations and tried to get people to pay for more expensive rooms than the ones they had reserved. Honestly, it would have been a blessing if they were booked solid and lost our reservations! The rooms have cigarette burned bedding, rock hard matresses, stained upholstery and flooring and sticky walls. My shoes stuck to the bathroom floor, there was water damage to the ceiling and walls of the room, the shower did not work properly, the towels were like sandpaper and there was only one electrical outlet in the entire room! I'm pretty sure this place was last redecorated around 1982 judging by the Golden Girls peachy pink color that is splattered everywhere.
The nightmare doesn't end with the rooms however. The hallways are dark, full of water damage and the wallpaper is (I kid you not) STAPLED to the walls! The fire exits are not easily found and there are no maps posted to help you find them. The continental breakfast consisted of sour milk, bruised apples and stale danish. This nightmare hotel appears to be a family operation and several of the staff don't even speak English. There are also no vending machines to be found and there are 2 ice machines in the entire building. The old vending areas now sit empty with rusted pipe and nasty sewer lines out in the open and public restrooms are only moderately clean. I have traveled on many occasions and never in my life have I been so appalled! The only thing going for this place is that it didn't appear to have bedbugs! Several convention attendees also observed that the creepy atmosphere made them feel like the twins from "The Shining" were about to appear. This place is Hell.
- Official Description (provided by the hotel):
- Atrium Hotel & Conference Center offers a great location just north of Downtown Cincinnati easily accessible from I-275, I-75 or I-71. The rooms of Atrium Hotel Conference Center is beautiful and you have a choice of rooms with a king bed, two double queen, executive king suites or a two room suite. The spacious rooms of the Atrium Hotel invite for a time of relaxation. All guest rooms are equipped with individual climate control units, as well as microwaves, refrigerators, coffee makers, iron, ironing board and hairdryers. ... more less
- Reservation Options:
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- Also Known As:
- Atrium Hotel Cincinnati, Ohio