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“Advertized at first class European hotel. Incorrect and misleading” 1 of 5 stars
Review of Atrium Hotel

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Atrium Hotel
2.0 of 5 Hotel   |   30 Tri County, Cincinnati, OH 45246   |  
Hotel amenities
Ranked #38 of 47 hotels in Cincinnati
Radford, Virginia
Top Contributor
190 reviews 190 reviews
15 hotel reviews
Reviews in 44 cities Reviews in 44 cities
75 helpful votes 75 helpful votes
“Advertized at first class European hotel. Incorrect and misleading”
1 of 5 stars Reviewed April 9, 2012

This hotel is one that I would certainly not recommend under any circumstances. I looked at the ad and it looked very interesting with reasonable pricing. The check in was rather discomforting and when checked room it was not as described. There are no refunds with this hotel. Hotel was rather drabby, staff rather indifferent and in general this is a place you do NOT want to stay at.
The hotel was advertized as first class European but its appearance with broken door locks, doors in poor condition, peeling paint, poor maintenance inside and out, and not what would give a safe feeling to a traveller especially to a lady by herself.
This is not a hotel that I would recommend at all and the fact that it was almost empty says enough. Other guests seem to have had similar bad experiences.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 people have reviewed this hotel

Traveler rating
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    6
    0
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
Newburgh, IN
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2012

Spent time last weekend at CincyCon at this hotel. Lot's of space, we filled a ball room or two or three. Staff was very nice.

Props to the young man staffing the front desk at 11:00 pm Saturday evening, I bought beer from the hotel pantry (big plus for any hotel) and didn't have a bottle opener. Neither did he but turned a one-hole punch into the right tool at the right time.

Rooms - clean and in good shape -- it was a cold weekend, room stayed warm and had plenty of hot water in the morning.

If you're looking for a 5 star experience - we'll this isn't what the Atrium is offering (at this time) but for the cost the facility well exceeded my expectations.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2012

Stayed 2 nights while attending Cincycon game convention with a couple of friends. We had a room overlooking the atrium (the old pool area). The atrium was a great spot for part of the convention. Lots of windows let in plenty of natural daylight so it felt like you were outdoors but no worries about rain or other bad weather. Other parts of the convention were held in large conference rooms that served their purpose well. Our room was nice & clean, had plenty of towels, etc. No complaints there. Staff was friendly too. This hotel was a good place for the game convention and I had a good stay there.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 23, 2012

We stayed at The Atrium because we were attending a dance and didn't want to have to drive home after it ended. This place is very inexpensive so if you are expecting a resort experience, forget it. They used to have a pool and hot tub in the atrium, but it is no longer there. They keep the atrium area VERY COLD since they no longer have a pool. However the rooms were very hot. We had to turn off the heater and open a window in order to breathe. The room itself was relatively clean as was the ballroom where we had our event. Oddly enough, we were asked to take down all of our decorations right after the event instead of in the morning as we had done in the past, but the staff said that they had a rental the next morning at 10AM.

On the plus side, there are a lot of chain restaurants, shopping and a bowling alley close by so there is plenty to do. They have a small coffee station and there are soft drinks available (for a price). Ice machines work, bedding was clean, and there is a mini fridge, microwave, iron, ironing board, hair dryer and coffee maker in the room. I like reading the reviews on this place and hear how people expect a LOT more for their money than what they get.

Room Tip: Ask for a room away from the Atrium.
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mason
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2011

This is an inexpensive, no frills hotel. My room was clean, and staff changed the sheets and towels daily. This hotel was close to work for my two week stay in Cincinnati, there are plenty of restaurants and things to do after work.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Heights
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 6, 2011

Went to a family wedding held in their conference center and we stayed on the premises. The rooms surrounding the indoor pool area was modern with updated furniture and carpeting. My room was in the older part which had stained carpet and no microwave in the room. The toilet was low with no toilet paper holder attached to the wall. There was dirt on the ice bucket. The hallways were dark and needed a paint job. This hotel needs to be updated throughout. The staff was pleasant and did a nice job coordinating the wedding. The frontdesk staff were nice.

Room Tip: Request a room that has been updated if you plan on staying here.
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  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tyler, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2011

First of all, I'm not hard to please. I've stayed in some pretty bad places in my travels, but this has to top them all. I flew into Cincinatti and drove to my "hotel"... which is actually in closer relation to a "roach motel"... there were alot of things VERY wrong, no complaints on the staff, they were pretty cool people. However, the hotel its self was HORRIBLE, pulled around to the "side entrance" , which you didn't have to have a key to get in, immediately you smell this awful smell of mold or something. The elevator seemed as if it was gonna get stuck, and was EXTREMELY hot inside. Walking to my room i noticed broke ceiling tiles that had water stains, almost falling out of the ceiling. Past by this room getting to mine, and looking in we saw 3 baby cribs, and a bunch of cages with chicken wire around them... I can't even imagine what that could have been or why it would be on the fourth floor. Inside my rrom, normal stuff, tv, bed, lights... but there were burn holes in the bed spread, and HUGE tears through the curtains. Also an awful smell of smoke either from cigarettes or fire. The tub had brown stains all in it, i assume where water drips constantly. To say the least I didn't stay there, I called to the front desk to check out and they said because I booked through Expedia I had to call them for a refund and so I did and recieved it. The pictures they have posted on their website and others are VERY VERY misleading. Trust me and all the other people that have written reviews about how bad this place is... stay somewhere else.

  • Stayed July 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Atrium Hotel

Also Known As:
Atrium Hotel Cincinnati, Ohio
Address: 30 Tri County, Cincinnati, OH 45246
Location: United States > Ohio > Cincinnati
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #38 of 47 hotels in Cincinnati
Price Range (Based on Average Rates): $
Hotel Class:2 star — Atrium Hotel 2*
Official Description (provided by the hotel):
Atrium Hotel & Conference Center offers a great location just north of Downtown Cincinnati easily accessible from I-275, I-75 or I-71. The rooms of Atrium Hotel Conference Center is beautiful and you have a choice of rooms with a king bed, two double queen, executive king suites or a two room suite. The spacious rooms of the Atrium Hotel invite for a time of relaxation. All guest rooms are equipped with individual climate control units, as well as microwaves, refrigerators, coffee makers, iron, ironing board and hairdryers. ... more   less 
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