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“Do not stay” 1 of 5 stars
Review of Value Place Cincinnati (Sharonville)

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Value Place Cincinnati (Sharonville)
4020 Hauck Rd., I-275 & US 42 (exit 46), Cincinnati, OH 45241   |  
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Hotel website
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Hotel amenities
Ranked #22 of 49 hotels in Cincinnati
Indianapolis, Indiana, United States
1 review
2 helpful votes 2 helpful votes
“Do not stay”
1 of 5 stars Reviewed August 17, 2012

management gary very rude wanted to change our rates and said cause he can i beleive hes a racist.he was so rude we left and stayed the second week at quality in and when we get home to indiana we will let all our friends know do not stay there he is rude and there on the highside and have no pool and no good tv channels

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 people have reviewed this hotel

Traveler rating
    11
    4
    1
    2
    5
See reviews for
4
2
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 14, 2012

I would NOT recommend Value Place Sharonville OH. I paid for a 4 week special rate and stayed the full 4 weeks. After the 4th week, they wanted another full payment for another 4 week stay. I asked the desk agent if I would get a refund for any unused portion of the prepaid 4 week stay. She stated I would get a full refund of the unused portion. After giving the required notice, I checked out after the first week (found permanent housing). I was told by the manager (Jon) that it is NOT Value Place's policy to refund unused days, EVER. I asked for the phone number of the area manager, he refused. I asked for the phone number of the corporate customer service, he refused. After a search on the web, I found the number. The area manager refunded 60% of the amount that was owed to me. Other than this, I waited 2 days in a smoking room waiting for a non smoking room. I had reserved and paid for a non smoking room. Rooms are also very loud and EVERYTHING is extra, including toilet paper. NOT worth the headache.

  • Stayed February 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 24, 2011

I made my reservation at this hotel 2 weeks before I needed to be there so I could be sure there would be a room for me. I gave them my credit card to reserve the room also and asked for a confirmation number,which I did not receive because I was told it would not be necessary. I arrived in Cincinnati on a Sunday night to start a 10 week internship and when I pulled into the parking lot I was not impressed with the outside appearance. The price was right though so I decided to just suck it up as far as the outer appearance and hope the rooms were better. I am unable to comment on the rooms because I did not stay at this hotel because of my interaction at the "front desk" which looked more like a concession stand at a ballgame. When I presented my ID and told the lady at the desk that I had a reservation she said that they had no record of my reservation and that they had no rooms available. I told her that I had made my reservation 2 weeks before and then she looked back and said that my reservation had been cancelled. When I asked who had cancelled it she told me that it had been cancelled by the staff there because my reservation was marked as a guaranteed no show. I asked her why that was since I had made my reservation and had given my credit card info to hold the room. I walked out of the lobby to my car called the Extended Stay in Sharonville and they made me a reservation over the phone. I walked back in, told the lady at the desk to remove all of my information from their system and I left. I was thoroughly unimpressed with their customer service or lack thereof and the fact that my reservation was cancelled without any communication with me at all. Don't waste your time with a reservation here, from what I saw there are nicer places that are just as close and in the same price range.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, Virginia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2011

Clean, non-smoking room. The staff was very helpful. Perfect for a week's stay for a couple or a family. Full refrig, microwave, range top, and adequate cabinets provided for you to have some meals in the room. Read documents, and make sure you notify the front desk 24 hours before departure. Pay deposit in cash, and you can get it returned when you check out.

Room Tip: Check in Monday - Friday or before noon on Sat.
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at Value Place Cincinnati (Sharonville), responded to this review, July 23, 2012
We are so glad you enjoyed your stay at Value Place! We try very hard to make every guest's stay as comfortable and pleasant as possible. We hope to see you again the next time you come through town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Value Place Cincinnati (Sharonville)

Address: 4020 Hauck Rd., I-275 & US 42 (exit 46), Cincinnati, OH 45241
Phone Number:
Location: United States > Ohio > Cincinnati
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #22 of 49 hotels in Cincinnati
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
About This LocationValue Place Sharonville is conveniently located off of I-275 and US-42, just minutes away from Kings Island theme park and the Entertainment Junction, home of the world’s largest indoor train display. Come see the Cincinnati Reds or Bengals play, or check out the Cincinnati Cyclones hockey team. Celebrate the finer things in life with a night out for dinner, music or the theater. While in Sharonville you can take in a round of golf at one of several courses or visit the Sharonville antique car show. Don’t forget to check out the Newport Aquarium and the Cincinnati Museum Center at Union Terminal. Every year Cincinnati celebrates the Taste of Cincinnati with a music festival. Once you arrive at our location, our friendly Value Place Sharonville team will be happy to help you navigate around town. Just think of us as your guide to the Cincinnati area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Sharonville exceptional. ... more   less 
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Also Known As:
Value Place Cincinnati (Sharonville) Ohio

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