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“Very good hotel just in a bad place...” 4 of 5 stars
Review of Springhill Suites Cincinnati Midtown

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Springhill Suites Cincinnati Midtown
3.0 of 5 Hotel   |   610 Eden Park Dr, Cincinnati, OH 45202   |  
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Ranked #11 of 49 Hotels in Cincinnati
Certificate of Excellence
Youngstown, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
“Very good hotel just in a bad place...”
4 of 5 stars Reviewed July 23, 2014

This hotel is top notch just in a bad spot. Only negative on inside is the fridge doesn't get very cold. Receptionist said she couldn't fix it. Other guests said the same thing. Outside, while everything is considerably close (less than 3 miles), because of the shady characters roaming around and transportation only to the casino, you must drive or call a taxi. Over all value is good. Especially liked the breakfast and room layout. Receptionists very helpful

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
Mr. Tygt,

We appreciate your taking the time to review our hotel. I am sorry to hear that the location was not ideal for you. We may be in the best spot for some guests and not the best for others, I apologize that you didn't find us convenient. Thank you for pointing out your issue with the refrigerator, we will look into that right away. On the flip side, I am glad you enjoyed the rest of your experience with us. Thank you for your stay!

Sincerely,

Mike Houle
General Manager
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167 reviews from our community

Traveler rating
    83
    63
    13
    4
    4
See reviews for
56
38
5
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed July 23, 2014

the family was very pleased with the services the staff provided for us. Abby assisted us with all the arrangements that we needed to make our reunion a success.The houseman Keith was very efficeint in checking back to make sure we were supplied with enough chairs and whatever else we needed. The cleanest of the rooms was great and the over all experience was excellent. I highly recommend this hotel for futher stays.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
JackieC,

Thank you for your wonderful review! I am so glad that you and your family enjoyed thier stays with us, we were so glad to host your family reunion. It was a pleasure working with you all! I will pass along your kind words to Keith and Abby as well. Hope to see you next time!

Sincerely,

Mike Houle
General Manager
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Louisville, Kentucky
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is very well run and the rooms are spacious and impeccably clean. The location is perfect for interstate travelers and in downtown so if you want to catch a game or go to the casino you can without any fuss driving.

In short great stay and a great property. Only drawback is the overnight parkinf fee (par for the course in downtown anywhere)

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
We are so glad you had a great stay with us, thank you! We strive to make everyone's stay with us a good one and are glad we accomplished that with you. Thank you for taking the time to post a review. Hope to see you again next time!

Sincerely,

Mike Houle
General Manager
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Schenectady, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 21, 2014

Myself and four of my buddies got a suite with two beds and a sofa bed. Plenty of room for all five of us. Great little bar, breakfast buffet, fitness center and hotel. Staff very attentive and helpful as we were all from out of town. Just a short drive/cab away from downtown. Room was excellent, hotel was clean. Don't hesitate. Great stay!!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
Thank you so much for your review! I am so glad you enjoyed your stay with us. We appreciate your business and hope to see you again for the next Bengals game you come in town for.

Sincerely,

Mike Houle
General Manager
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Columbus, Ohio
Top Contributor
79 reviews 79 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

My husband and I are Marriott rewards members and decided to head to Cincy for the weekend. The youngman that checked us in was very speedy and friendly. We then took the elevators up to room 327. Very clean, spacious (microwave/refrigerator/desk/sofa bed), and such a comfortable bed.

Tired from the drive so we headed to the bar to see about ordering in a pizza. The bartender "Steven Segal" was
very friendly and got us a cold Stella and a menu.

Breakfast was very tasty (especially the scrambled eggs/salsa). Didnt use
the gym or pool but they look nice.

I would like to give 5 stars BUT....our "neighbors" were very very noisy and kept us up being well DRUNK. I had to
turn up the air conditioner to drown the noise out :(

A little tired today but we will visit Springhill Suites next time we visit Cincy again.





Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
We appreciate your review of our hotel and thank you very much for staying with us. I am very sorry to hear that your neighbors kept you up at night. We do have overnight security on hand each night to handle those types of situations but apparently that wasn't dealt with so I apologize. We will certainly look into that matter.

Thank you for your kind words regarding our stay, I am glad the rest of your experience was enjoyable. We look forward to having you with us again!

Sincerely,

Mike Houle
General Manager
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Columbus, Ohio
Top Contributor
61 reviews 61 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed here for a wedding, The rooms were nice, The staff was okay, we just didn't experience anything that justified the price. I'd much rather paid the extra $20 and stayed at a hotel right downtown.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 29, 2014
Josh,

Thank you for your review of our hotel and thank you for staying with us. I apologize that you were dissappointed with the level of service here. It is our goal to give every guest the best experience possible and it is clear that we didn't do that in your case. We will do everything we can to imporve this issue. We hope to see you again the next time you are in Cincinnati.

Sincerely,

Mike Houle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

Stayed at this hotel for a business trip. The rooms are quite spacious. I slept comfortably in the king sized bed. The pillows seemed soft - which I prefer. The bathroom is split in two & behind pocket doors - which was kind of cool. The toilet is separate from the shower & sink, & there's a little sink in the bathroom. There is only a shower which was fine for this trip but I sometimes enjoy a bathtub. The staff is friendly. There's several modern touches in the room, ex. book lights over the bed, which made my stay quite comfortable. It doesn't look like there are any restaurants within walking distance, but I haven't looked yet. I would recommend this hotel.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHillCincy, General Manager at Springhill Suites Cincinnati Midtown, responded to this review, July 2, 2014
We are glad you enjoyed your stay with us, thank you for the review! On your next trip to Cincinnati we would be glad to have you come and stay with us again, feel free to ask for a room with a bathtub as we do have some of those. There are some restaurants just up the hill in Mt. Adams which are worth the uphill walk, or you can jump on the complimentary shuttle to Horseshoe Casino Cincinnati where there are great restaurants to choose from. Alternatively, the downtown area is only 5 minutes away by car so very easily accessible for lots of restaurant selections there. We also have quite a few menus at the front desk for restaurants that deliver to our hotel. We certainly have your bases covered!

Thanks so much for staying with us, hope to see you again!
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Additional Information about Springhill Suites Cincinnati Midtown

Address: 610 Eden Park Dr, Cincinnati, OH 45202
Location: United States > Ohio > Cincinnati
Amenities:
Bar / Lounge Free Breakfast Wheelchair access
Hotel Style:
#9 Romantic Hotel in Cincinnati
#11 Family Hotel in Cincinnati
#11 Business Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Cincinnati Midtown 3*
Number of rooms: 122
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Also Known As:
Springhill Suites Cincinnati Midtown Hotel Cincinnati
Springhill Suites Cincinnati Midtown Ohio

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