The check in staff never told me about the breakfast or pointed me to the parking or my room. I had to ask anything I wanted to know. It seemed like he had received no training at all. The carpet in the room had stains. I went to the front desk to checkout and the staff stood around talking to each other for three or four minutes while I waited there. I am busy and don't like waiting while they chit chat even if it was only for three minutes. The staff there made me feel like they don't really care about my experience. I'll stay somewhere else next time I'm in Cincinnati.
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- Also Known As:
- Springhill Suites Cincinnati Midtown Hotel Cincinnati
- Springhill Suites Cincinnati Midtown Ohio