As I was leaving my room on the last day, I passed 3 or 4 house keeprs. All of the housekeepers gave me a greeting with a smile. When you experience this, you know you have the top level of customer service. That is how I experienced my first time visit at the Springhill Suites. Each person at the hotel was attentive. My needs and satisfaction were met from beginning to end. The place is clean, accessible to the interstate and the lobby is conducive to just sitting and chatting. Breakfast is served which starts the day off in the right direction. Interesting room arrangements with probably the best shower for any customer. No bath, but who cares. It's a quick drive to downtown Cincinnati which is beginning to take on a life of its own. The hotel has all night security which may bring peace of mind for those concerned about an urban hotel.
When visiting Cincy on business, I will stay at this hotel. I tip my hat ( which I had to wear during a very cold spell in Cincy) to the management and staff for a job well done.