In Cincinnati for a family wedding. Staff very accommodating & personable. Rooms very spacious & clean; decor nicely appointed. Loved the microwave in room. Beds very comfortable. Breakfast was good & had a nice selection each am. Will definitely stay here when go back to Cincinnati.

My husband and I went for the Oktoberfest and the hotel was wonderful! The staff was pleasant and helpful, the room was clean and attractive and the shower was too good to be true! Will stay here again if ever going back to Cincinnati!

We visit Cincinnati twice a year and our usual hotel was sold out this time so we ended up choosing this property. Our first impression was not a good one. As reward members, we were greeted tepidly, informed we would be charged 8.00 to park in the very empty parking lot and not made to feel like a valued customer.

Price seemed high at 229.00/night for the amenities one might expect at an over two hundred dollar room. Our room on arrival had an offensive odor and a disgusting stain on the sofa (see pic) that we noticed later. By now we were exhausted from the ball game, unpacked and settled in. Relocating was not an option.

While a different front desk clerk was on duty at checkout, the tepid responsiveness persisted. I cannot in good faith recommend this property to family or friends. I highly recommend the Residence Inn at the Phelps for impeccable service, attentiveness, cleanliness and comfort for comparable price.

This hotel has very modern, attractive decor. I loved the soothing green throughout. The shower was great. Water pulses at you not just from the usual shower head, but also from two spouts on either side of the shower control. I enjoyed the hot oatmeal for breakfast, accompanied by craisins, brown sugar, cinnamon, and pecans. Very comfortable room. I recommend!