Let me preface this review with the fact that I didn't stay in a room. I can only comment on everything else. First off, even though it isn't right off the interstate, it was still very easy to find and to get out of too, even at rush hour. If you do the self parking, then you can take an elevator from the garage straight to the hotel lobby. We used the conference room and it was great. The service was top notch and the snacks and lunch delivered throughout the day were fabulous. Most of the workers seemed to speak only if spoken to, but were friendly (I'm OK with a quiet hospitality, as long as it's genuine). One of my friends had me worried about my surroundings, but I always felt safe from the time I set foot on the property.