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The Westin Cincinnati: Traveler Reviews

4.0 of 5
21 East 5th Street, Cincinnati, OH 45202 (Central Business District)
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The Westin Cincinnati
Ranked #8 of 63 hotels in Cincinnati
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461 reviews from our community

Traveler rating
    188
    143
    76
    31
    23
See reviews for
Families
68
 
Couples
108
 
Solo
43
 
Business
179
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Portland, Oregon
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great downtown location”
4 of 5 stars Reviewed March 15, 2013

Very practical hotel for business travel, with central location. if you can get a room with a view of Fountain Square, it is worth it! Fitness room and pool up top is in good shape and a nice bonus. I would definitely stay here again. Does not hurt either to have McCormick's in the base of the building.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask donald k about The Westin Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Good location”
3 of 5 stars Reviewed March 14, 2013

Stayed recently for 2 nights for a girl's weekend. The room was comfortable and clean. The location was excellent for the ease of walking to restaurants, bars and shopping. We especially felt comfortable walking after dark in the immediate area, although of course we were cautious. There appeared to be plenty of people walking the area after dark. Plus it is only about 2-3 blocks to "The Banks," with more restaurants and bars.

The Starbucks was a nice surprise for breakfast with made to order breakfast items available and for a good price that we paid extra for with the room

Parking garage was a surprise with the close quarters and the corkscrew turns which made it somewhat difficult to navigate our vehicle around the curves without rubbing the tires on the curb.

Would like to try the stay in the warmer weather again.

I wish they had free WIfi available as so many people can have better use of their Ipads, computers, etc. Nowadays it appears just about everyone has a need for this and most hotels offer it free to their customers.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Judy C about The Westin Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
“$10 wifi”
2 of 5 stars Reviewed March 13, 2013

This hotel is in an excellent location and the room was very clean but there are a couple of shortcomings. For $140 per night including tax, I expect wifi to be complimentary. Also, the self-parking under the building has a very tight corkscrew entrance and a self-pay kiosk that isn't user friendly. Finally, the hallways are rather dimly lit and the drab grey wall/carpet colors make this worse, and the furniture in my room looked kind of worn. This hotel needs a makeover.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask John L about The Westin Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dejuan A, Manager at The Westin Cincinnati, responded to this review
March 27, 2013
Dear John L.,

Thank you for your favorble remarks in regards to the cleanliness and location of the hotel. Complimentary internet service is available as a welcome amenity for Gold level Starwood Preferred Guest members and Platinum level SPG members receive complimentary internet.

We appreciate you taking to time to share your experiece with TripAdvisor and we hope to welcome you back soon.

Stay well,

DeJuan Anderson
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“Good Location, recommendation”
4 of 5 stars Reviewed March 13, 2013

The Westin in Cincinnati is well located in the city center, with a McCormick and Schmick in the building, a Brazlian steakhouse across the street, and only minutes from the local favorite, Montgomery's Ribs.

Its an avergae westin, so a stepo above the Sheraton, clean, pleasant staff. I didn;t have any experience that was a WOW factor, but notg negative. Perhaps my standards are high, but I put this at a 4 because it meer Westin Expectations

Room Tip: I resommend asking for a view of the 5/3rd area...good view to people watch
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JBMartiniguy about The Westin Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Heart of downtown cincinnati”
4 of 5 stars Reviewed March 12, 2013

I only stayed at the Westin one night. The rooms/facilities are clean but the shower pressure was weak. Rated the service slightly below the rest because I asked the front desk if they had a concierge and they simply responded "no". There was no follow-up of "can I help you with something?"

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bogobogo about The Westin Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Cincinnati

Also Known As:
The Westin Cincinnati Hotel Cincinnati
The Westin Cincinnati Hotel
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Cincinnati
#9 Business Hotels in Cincinnati
#11 Family Hotels in Cincinnati
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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The Westin Cincinnati
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