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“Great Room, Great Service!!!!!” 5 of 5 stars
Review of The Westin Cincinnati

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The Westin Cincinnati
4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #14 of 48 Hotels in Cincinnati
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Great Room, Great Service!!!!!”
5 of 5 stars Reviewed May 10, 2012

My recent stay at the Westin-Cincinnati was wonderful! The downtown location was great - convenient to many restaurants, the Reds Ballpark, and Macy's. The Heavenly Beds are the greatest. The Concierge was very helpful with points of interest and directions.Westin does not dissapoint!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Toronto
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 9, 2012

I have stayeed several times over the last 9 years at the Westin in Cincinnati. Excellent location next to the square. Several great restaurants nearby. Convenient to both Football and Baseball stadiums.
Staff are extremely friendly and recognize you by name. Rooms are spacious and clean.
I would recommend this hotel for anyone visiting Cincinnati

Room Tip: Ask for a room overlooking the square
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed May 8, 2012

This hotel is perfect if you are looking for a comfortable hotel with a great vibe close to everything in Cincinnati, the location is fantastic with easy access to restaurants etc.
The room was very clean and we had every amenity needed,service was just phenomenal. We had an excellent time .
Thanks

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Covington, Kentucky
1 review
5 of 5 stars Reviewed May 8, 2012

My experience as a guest, as a visitor, and as someone who arranges accomodations for persons coming to Cincinnati to visit with me for business reasons have convinced me that The Westin Cincinnati ranks at the top for what I would call "service with a smile."

I have stayed in all the other hotels in Cincinnati and many are outstanding, but The Westin is a true standout: best described as a home away from home.

Class will out.

Room Tip: Be polite and ask for a "good room" aware that there are likely no "bad" rooms.
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  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
103 reviews 103 reviews
63 hotel reviews
Reviews in 46 cities Reviews in 46 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 6, 2012

I expect to be traveling to Cincinnati on business quite a lot and so I was hoping to find a 'home from home' at the Westin. But I was a little disappointed...

The hotel is huge and offers a lot of great amenities (specifically Ingredients on the ground floor), but it all feels a little tired. The decor is a bit bland, a bit old and a bit emotionless.

That said, the beds ('Westin Heavenly Beds') are really amazing and I had a fantastic sleep. Similarly, the showers (Westin Heavenly' again...) are great.

There's not currently a real design / boutique hotel in Cincinnati but as and when one arrives, the Westin may need a small refurb to keep up.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frankfurt
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 4, 2012

The Westin Cincinnati is a bit hard to find when you're visiting it for the first time. It's located in the multi-purpose building on your right hand side when you're passing by Fountain Square on East 5th Street. The lobby is on the first floor which you can reach by escalator or elevator. As in most Westins, the rooms are reasonably spacious and very comfortable. Staff was efficient and friendly.
There's a public garage right under the hotel that you can use to park your car. The gym is open 24/7 and sports the most common workout gear. Towells and head phones are available for free.

The Westin Cincinnati does not offer complimentary breakfast but you can grab a bite at reasonable prices in "Ingredients", which is located on the ground floor of the building. For dinner, there are many dining locations in walking distance.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hampstead, Maryland
Top Contributor
98 reviews 98 reviews
26 hotel reviews
Reviews in 56 cities Reviews in 56 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed April 29, 2012 via mobile

The hotel is close to everything (directly across Fountain Square Plaza, and Macys). The lobby is on the second floor of the building. Check-in process was smooth, and the staff were friendly and courteous. The room was clean but on the small side. The beds were soft and I slept like a baby. I would stay here again. Restaurants nearby: McCormick and Schmick (very pricey), Rock Bottom Brewery, (great beer, fair prices), Chipotle, Pot Belly, Subway and other restaurants. There's also a self-serve restaurant on the first floor named Ingredient (assembly required). FedEx-kinko is on the first floor of the same building.

Stayed April 2012
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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#6 Romantic Hotel in Cincinnati
#10 Business Hotel in Cincinnati
#12 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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