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“Great stay in Cinci” 4 of 5 stars
Review of The Westin Cincinnati

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The Westin Cincinnati
4.0 of 5 Hotel   |   21 East 5th Street, Cincinnati, OH 45202 (Central Business District)   |  
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Ranked #12 of 49 hotels in Cincinnati
Ontario Canada
Top Contributor
82 reviews 82 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
“Great stay in Cinci”
4 of 5 stars Reviewed December 9, 2011

My son attends Xavier university in Cincinatti and i usually stay at the Springhill Eden Park. For some reason on this weeknd they wante 180 for a room. I called the Westin to see what they could do with my Starwoods points. For 1009 points I got a room for 150 a night. This is usually a 350 per nite hotel..Great location right across from Fountain Square which is so pretty lit up at night. A few blocks fro the freeway entrance within walking ditance of great restaurants the museum of contemparary art and it has an indoor walkway to Macys and Saks.
The breakfast downstairs was reasonable has a Starbucks is clean fast and obviously a stop for people working downtown, Good Indian food at Akash and great Mexican at Nada both nearby.Good sushi at Mr Sushi which has really become popular.
The room was modern clean and quiet but the bed felt old not like a heavenly bed that I know. Still had decent sleep. Will stay again but will not pay the full price

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Denver, Colorado
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed November 24, 2011 via mobile

I used to live in Cincinnati and always considered this centrally located hotel a nice place. In fact, I held my wedding reception at this hotel. But when I came back this year for Thanksgiving to visit my family, I was very disappointed.
Our room needs updating, the heater was so loud we had to turn it off, neither phone worked, no hair dryer, and you can hear street noise on the 15 th floor.
The only good thing is the bed.
Also note that valet parking is $28/ day and you can self park ( and get your car faster) for $15/ day.
They still nickel and dime guests for wifi and breakfast at "ingredients",while good, is a cafeteria style place.
Quite a shame as I am a fan of Starwood and generally like Westins. This one is past it's prime and desperately needs a remodel. Stay at the Cincinnatian.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Burlingame, California
Top Contributor
54 reviews 54 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 21, 2011

I've been staying at the Westin in Cincinnati for almost 15 years. For me, it's the only place that I'd stay. Location is very central for business at almost all of Cincinnati's big corporations -- in fact walkable (I wouldn't rent a car if staying at the hotel).

Rooms are very spacious -- though even as an SPG Platinum, I've never received an upgrade (hence four stars instead of five stars). And of course clean, well-equiped and functional.

Also a great location for dining out. Plenty of options within even a block or two.

Room Tip: Tough to say. So far, no upgrades for SPG Platinums.
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Stayed October 2011, traveled on business
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Wellburg West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 15, 2011

We just recently stayed at the Westin and everything was excellent. The personell were very accomodating and friendly. The room was spacious and very clean, and the matress and pillows were the best we've ever experienced in any hotel we've stayed.....loved the bathroom as well. Both the room and the bathroom are very spacious which we loved. We also had a wonderful view of the town square and fountain. Breakfast was very good and we would definitely return.We were there for the Cincinnati Bearcats game.Zach Collaros, a former student is the quarterback....great young man!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed November 7, 2011

I stayed at the Westin one night on Saturday and it was one of the best hotel stays I have been apart of. The staff and the room were outstanding and by all means I would recommend this hotel, no matter what your occassion.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison
Top Contributor
211 reviews 211 reviews
177 hotel reviews
Reviews in 118 cities Reviews in 118 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed November 2, 2011

Room service person taking orders was rude.
Room service food is excellent
No upgraded room
Room was clean, and smelled good
Nice view of fountain
Plenty of power outlets
Internet very slow - speedtest.net 1/2 mb up and down

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 2, 2011

Travelled for business to Cincinnati, the hotel is a short walk from the office there which made it very convenient. I had a room facing Fountain Square, which was a bit loud after a Reds win but provided a great view. I had asked for a queen bed, but was given two doubles. The person in front of me in line was given the option, and then when I asked I was told there were no queens available. That was a bit frustrating, but did not matter all that much. The room was a good size, as was the bathroom, and both were quite clean. The housekeeping was quite good, no issues. The hotel was also a short walk to the Great American Ballpark, which was nice as we attended a game there. It is also quite close to Paul Brown Stadium. The elevators were very busy as there were a few conferences there at the time. You also need your key to access most floors on the elevator, which is a bit of a pain if you've got luggage with you in a crowded elevator. I enjoyed my stay and will most likely be back for another business trip to Cincinnati.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Phone Number:
Location: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#6 Romantic Hotel in Cincinnati
#10 Business Hotel in Cincinnati
#11 Family Hotel in Cincinnati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Cincinnati 4*
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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